# AHS Operations Senior Associate

- Company: [Pronto](<https://jobstar.asia/company/pronto>)
- Location: Helsinki, FIN
- Team: Mining - Operations
- Posted: July 31, 2026

## Job description

**Who we are**   
  
Pronto AI is a global leader in commercializing autonomous vehicle (AV) technology, deploying Autonomous Haulage Systems (AHS) that automate operations in mines, quarries, and construction sites worldwide. While much of the industry remains in R&D, we deliver real, production-ready autonomy that is already operating in the field.   
  
We are on a mission to make mining operations safer, smarter, and more efficient through cutting-edge technology, and we are building toward becoming the world’s first profitable AV technology company.

**What you’ll do**

* Remotely support deployment of Pronto's autonomous haulage system (AHS) across multiple mine sites, tracking truck bring-up, rover installation, and system commissioning progress
* Track and document site-level issues (equipment faults, comms failures, installation delays) reported by on-site teams, and escalate blockers to the Field Operations Manager and engineering teams
* Coordinate logistics remotely with customer site teams, including permitting, work authorizations, and equipment/route readiness, via calls, Slack, and shared trackers
* Monitor production and administrative delays against project milestones, maintaining structured trackers for visibility across distributed stakeholders
* Support customer training sessions on Pronto technology remotely, and assist with handover documentation to the mine's operations team
* Serve as a remote point of contact for routine operational questions, keeping Pronto HQ informed through regular status updates
* Help monitor safety compliance and site-specific protocols by coordinating with on-site personnel, flagging gaps for follow-up
* Travel short-term to customer sites as needed when issues require hands-on troubleshooting or in-person coordination

**What we’re looking for**

* 3–7 years of experience in a mining, heavy equipment, or industrial field operations environment
* Comfortable operating remotely on active mine site projects, understanding production and safety-critical environments without needing daily physical presence
* Prior exposure to technology rollouts (autonomy, remote operations, telematics, or machine control systems) is a strong plus
* Strong organizational skills, with the ability to track multiple open issues across sites and time zones and communicate status clearly
* Comfortable working async and coordinating across time zones with international customer sites
* Willingness to travel short-term (days to a couple weeks) when a site requires in-person troubleshooting
* Clear verbal and written communication skills for coordinating across customer and internal teams without in-person contact
* Degree in Mining Engineering, a related technical field, or equivalent hands-on industry experience preferred

**Why join us**

* Work on real, production-deployed autonomy.
* Build technology that directly improves safety, efficiency, and productivity.
* Tackle complex challenges in demanding, real-world environments.
* Be part of a fast-moving team with high ownership and impact.
* See your work deployed and making a difference in the field.
* Collaborate closely with experienced engineers and industry operators.

**What else you need to know**

This is a remote role. As a company driven by innovation and continuous change, close collaboration is essential. We’re constantly reimagining our industry, creating new products, and refining our processes, and we do our best work together.

**Ready to join us as we serve those who serve others?**

*#LI-Onsite*

## Apply

[Apply on Pronto](<https://job-boards.greenhouse.io/pronto/jobs/8643782002>)

Canonical job page: <https://jobstar.asia/job/ahs-operations-senior-associate-pronto-helsinki-ad5e72f1d8cf2c25>
