# Business Analyst \(Fitness Operations\)

- Company: [Coherentsolutions](<https://jobstar.asia/company/coherentsolutions>)
- Location: Bulgaria
- Team: Business Analysis
- Posted: September 8, 2026

## Job description

## Company Background

Our client is a fast-growing high-value, low-price fitness operator focused on making fitness more accessible, inclusive, and engaging. Founded in 2014 and headquartered in Greenwood Village, Colorado, the company operates 70+ locations across the U.S. and continues to expand. Its HVLP 3.0 model follows a “mall of fitness” approach, offering members a wide range of fitness, wellness, and recovery options in one place. Recognized as a Great Place to Work for four consecutive years, our client continues to invest in growth, innovation, and operational excellence.

## Project Description

Our company has been engaged to lead a new Member Management System initiative, beginning with a structured discovery phase and transitioning into subsequent phases of the project. The discovery phase is focused on assessing the existing platform, understanding operational needs, and defining a practical MVP scope for the future solution, ensuring the final recommendation is grounded in real business operations.

## Technologies

* Claude AI
* AWS
* React

## What You'll Do

* Conduct structured stakeholder interviews with client stakeholders, operations staff, club managers, power users, and subject matter experts to understand current workflows, needs, and pain points;
* Coordinate with field research activities to capture on-the-ground club operations, user workflows, and process gaps;
* Analyze existing system functionality and document a module-by-module feature inventory, including MVP, post-MVP, removable, and off-the-shelf functionality;
* Document business rules, workflows, and operational requirements across key business areas, including members, scheduling, billing and subscriptions, personal training, check-in and access control, POS, KidCare, and corporate operations;
* Facilitate MVP scoping discussions, define in-scope and out-of-scope functionality, and help prevent scope creep;
* Map feature dependencies and support definition of the minimum viable feature set for pilot locations;
* Provide business analysis inputs for roadmap planning, operational cost assessment, ROI modeling, delivery approach, and final assessment documentation;
* Participate in regular business-facing meetings and ensure clear communication between stakeholders and delivery teams;

## Job Requirements

* 4+ years of experience as a Business Analyst;
* Experience conducting stakeholder interviews and translating operational workflows into structured business documentation;
* Strong ability to document business rules, workflows, requirements, scope decisions, and feature dependencies;
* Experience evaluating software platforms and classifying features by priority, such as MVP, post-MVP, remove, or off-the-shelf;
* Strong workshop facilitation skills, with the ability to drive scoping discussions and support business decision-making;
* Experience supporting roadmap planning, MVP definition, and business / financial modeling inputs;
* Comfortable working with GitHub and Markdown-based documentation;
* Strong communication and presentation skills, with the ability to work directly with business stakeholders and clearly present findings;
* Familiarity with subscription-based membership businesses, fitness operations, or multi-location operations is a plus;
* English level: B2 or higher;

## What Do We Offer

The global benefits package includes:

* Technical and non-technical training for professional and personal growth;
* Internal conferences and meetups to learn from industry experts;
* Support and mentorship from an experienced employee to help you professional grow and development;
* Health insurance;
* Sports activities to promote a healthy lifestyle;
* Flexible work options, including remote and hybrid opportunities;
* Referral program for bringing in new talent;
* Work anniversary program and additional vacation days.

## Apply

[Apply on Coherentsolutions](<https://job-boards.eu.greenhouse.io/coherentsolutions/jobs/4969757101>)

Canonical job page: <https://jobstar.asia/job/business-analyst-fitness-operations-coherentsolutions-bulgaria-1120a7ffadbe579e>