# Business Analyst \(m/f/d\) - Company: [Soficonv]() - Location: Madrid, Madrid, Spain - Team: Customer Service Team Belgium - CBE - Posted: August 11, 2026 ## Job description # **About the job** You are the strategic translator between the complex business worlds of our clients and the technological capabilities of our software "**Miles**". As a Senior Business Analyst, you dive deep into the operational realities of global automotive and leasing companies to uncover their true needs. You don't just document requirements; you challenge the status quo and design efficient, future-proof business processes. In this pivotal role at a hidden champion of mobility tech, you act as a trusted advisor to our clients and a mentor to your team, ensuring that our solutions deliver real commercial value. ## **Your responsibilities will include:** * You lead high-level workshops with client stakeholders to dissect their business processes and identify opportunities for optimization * You translate complex business requirements into clear, detailed functional specifications for our development and implementation teams * You perform gap analyses to determine the best way to map client needs onto our standard software solution * You advise clients on industry best practices and guide them towards standard-compliant, efficient workflows * You act as a mentor for junior analysts, sharing your domain knowledge and helping them grow in their roles * You collaborate closely with product management to ensure that market trends and client feedback flow back into the development of Miles ## **Your skills and interests:** * You have gained extensive experience in business analysis, process consulting, or a similar role within the IT or finance sector * You possess deep domain knowledge in automotive finance, leasing, fleet management, or banking * You enjoy digging into complex logical problems and have a talent for structuring unstructured information * You are a strong communicator who can speak the language of both business executives and software developers * You have experience in modeling business processes (e.g., BPMN) and writing precise functional designs * You are fluent in English and appreciate working in a dynamic, international environment # **What we offer** We would like to welcome you to an **international and multicultural company** that has been operating for over 30 years and is doubling in size every 5 years. Growth is our middle name, while we strongly adhere to our **horizontal and open company culture**. You're in the driver's seat of your own career, that's our motto. Your **personal development** is therefore paramount. During an extensive **onboarding program** of six months, we make you, with the support of your **job coach**, familiar with our product and the organization. Even after this period, you will continue to get opportunities to learn and develop yourself further. You’re **never alone**. In return for your efforts, we offer a **competitive** **salary package.**We have **flexible office hours** and opportunities to **work from home (2 days/week)**and provide the necessary flexibility to maintain a good work-life balance At Sofico we are strong believers in the power of a good cup of coffee. Water or soft drinks are of course also on the menu. We love our **team events**. Think after-work drinks, a BBQ, a family day, a company weekend, or a walking dinner with the whole company. ## Apply [Apply on Soficonv]() Canonical job page: