# Client Strategy Lead - Company: [Pearmill]() - Location: Remote \(\+/- 2 hours of ET\) · Remote \(UK\) · Remote \(Spain\) · Remote \(US\) - Remote: Yes - Team: Business Development - Employment type: Full Time - Salary: $100K – $135K - Posted: July 11, 2025 ## Job description ## **About the Role** We’re looking for a **Client Strategy Lead** to play a pivotal role in owning client relationships, driving integrated strategy across disciplines (creative, media, CRO), and championing business growth for our clients - and for Pearmill. You’ll be the connective tissue between our internal teams and our clients - ensuring we’re not only meeting expectations, but identifying new opportunities, surfacing risks early, and creating long-term impact. This role is **not** channel- or craft-specific. You won’t be expected to write copy or optimize bids - but you **will** be expected to understand the dynamics of each and bring the pieces together into a single, compelling strategy. This role reports into our CEO (for now), but is expected to grow into a leadership path within our client services org as we scale. ## **What You’ll Do** * **Own the client relationship** end-to-end, building trust and delivering strategic value across creative, media, and CRO. * **Lead the strategic vision** across all disciplines for your accounts - ensuring we’re driving measurable outcomes, not just completing tasks. * **Synthesize input from craft teams** (e.g. Paid Social, Creative, Search, CRO) into a cohesive client-facing strategy. * **Facilitate QBRs and strategic check-ins** with clients - bringing thought-starters, insights, and cross-functional POVs to the table. * **Identify risks and opportunities** early - whether it’s signs of churn or whitespace for upsell - and work with internal partners to act on them. * **Drive internal alignment** across media, creative, and CRO so that the whole team is rowing in the same direction. * **Be a retention engine.** You are the heartbeat of the account - ensuring we’re meeting goals, exceeding expectations, and expanding the relationship over time. * **Lead or co-lead new client pitches** translating agency capabilities into tailored proposals that win new business. * Maintain awareness of industry dynamics and emerging trends, providing forward-thinking insights to both clients and internal teams. ## **About You** * You have **7+ years of experience** in performance marketing, strategy, client services, or integrated account management. * You’re **a business systems thinker** who can zoom out and connect the dots - across data, creative, and human dynamics. * **You've demonstrated success in growing client relationships** and expanding scope beyond initial engagements. * **You're a confident, consultative communicator** who can be respectfully confrontational when needed to drive better outcomes. * You’re **proactive**, curious, and solutions-oriented - you don’t just flag problems, you propose next steps. * You have experience managing integrated marketing strategies across multiple channels (paid search, paid social, etc.). * You can **translate ambiguity into action** - bringing structure, clarity, and momentum to a situation. ## **What You’ll Find Here** * Competitive salary with bonus structure tied to client satisfaction, retention, and growth * 99% coverage for health, dental, and vision * Distributed, remote, and global culture * Unlimited vacation with 3-weeks required vacation * Unlimited mental health or physical health leave * Remote work budget to make it easier to work from wherever you feel most productive! * Monthly physical activity budget to get your body moving * 16 weeks of fully paid parental leave * Stipend for laptop and other home office equipment * Annual indoor plant budget * Annual company-wide retreat * Yearly stipend for books, seminars, courses, and coaches * Matching for charitable donations * Clear career progression path toward senior client leadership roles ## Flourishing at Pearmill We get an unreasonable amount of satisfaction out of making the things around us better at their jobs. Clients who arrived wanting a channel fixed and left with a system. People who joined to run ad accounts and left able to build a team that runs global strategy. And most recently, our little AI agents running around our Notion docs and giving us super powers. We're a fast growing, diverse group of goofy yet dedicated marketers, creatives, engineers, and analysts, running over $500M in ad spend across 15+ platforms. Join us! ## Apply [Apply on Pearmill]() Canonical job page: