# Client Support Specilaist \(night shift\) - Company: [Fyst]() - Location: Kazakhstan · Romania · Slovenia · Bulgaria · Ukraine · Poland · Spain · Slovakia · Hungary - Remote: Yes - Team: Customer Relationship - Employment type: Full Time - Posted: August 27, 2026 ## Job description # **Your Mission** • Сustomer support - **night** **shift** • Transaction monitoring • Monitoring of providers' activity and malfunctions • Limit monitoring • Alerting at the launch of new merchants and new solutions • Allocating when providers are down and calculating potential losses • Disabling of methods/acquirers upon request of colleagues • Performing refunds at the request of the merchant and colleagues • Requesting user documents # **What Makes You a Great Fit** • Exceptional verbal and written communication skills • Strong analytical and problem-solving abilities • Ability to think on your feet and provide effective solutions under pressure • High sense of responsibility • Good level of English and Russian languages • Previous experience in customer support, client services, or a related role would be a plus • Previous fintech experience is an advantage # **Why You'll Love It Here** • **Meaningful Impact**: a chance to make a real impact by contributing directly to the growth of a leading fintech company in the payments space! • **Career Development**: we’re young, very ambitious, and serious about growth. If you’re driven and want to move fast, we’ll give you the space, support, and real ownership to grow with us. • **A Passionate Team**: work side-by-side with talented, driven people who genuinely care about what they do. • **Competitive Compensation**: matched to your skills, expertise, and impact, with transparent annual performance reviews. • **Remote Work**: full flexibility to work remotely from wherever you do your best work. • **Paid Time Off**: 20 days of vacation per year, bank holidays, and sick leave. • **Private Health Insurance:** annual budget of €1,000 for your personal premium medical coverage. • **Learning & Development to Help You Work Smarter:** conferences, courses, and professional growth, plus a budget for AI tools. • **Coworking Support:** dedicated budget for a productive workspace beyond home. • **Well-Being Allowance:** to spend on hobbies and whatever helps you stay energized and at your best. • **Unique FYST Perks:** an “Adopt a Pet” day and a Birthday off. *Curious about our team, our values, and the unique ways we celebrate wins? Take a look here:* ## Apply [Apply on Fyst]() Canonical job page: