# Client Training Manager

- Company: [Tlatechinc](<https://jobstar.asia/company/tlatechinc>)
- Location: Remote \(US\)
- Remote: Yes
- Team: Learning & Enablement
- Salary: $130K – $160K
- Posted: July 8, 2026

## Job description

Syllo is a software company in the legal space that offers an AI-powered litigation workspace  
that enables lawyers to safely harness the power of language models. After spending years  
developing our cloud-based application, Syllo's platform is now used by a wide range of legal  
professionals — from the largest law firms in the world to the most prestigious law schools.  
  
We are a lean, fast-moving, and multi-disciplinary company led by exceptional lawyers and  
engineers. We hold each other accountable to achieve ambitious goals in a timely way while  
treating one another with respect and understanding. If you're excited about AI and passionate  
about being part of a remote team that seeks to transform the legal practice, then read on!  
  
We are seeking a Client Training Manager to join our training department. In this role, you own  
the training relationship for Syllo's largest accounts, delivering white-glove service that directly  
shapes retention and expansion. You design and execute account-specific learning programs,  
maintain dedicated client portals, and translate usage data into actionable insights for clients.  
This is a senior individual contributor role at the intersection of instructional expertise and legal  
domain knowledge.  
  
**Key responsibilities**

* Own the end-to-end training relationship for a defined book of Syllo's largest accounts,  
  serving as the primary training point of contact for each
* Conduct learning needs assessments with client stakeholders to design account-specific  
  curricula that reflect actual workflow and role requirements
* Deliver live and asynchronous training sessions tailored to each account's use cases, skill  
  levels, and Syllo configuration
* Build and maintain a dedicated client portal for each account, ensuring content is  
  current, organized, and accessible to the right users
* Produce monthly and quarterly learning analytics reports for clients
* Collaborate with the Instructional Designer to ensure LMS modules reflect your  
  accounts’ needs and with subject matter expert training leads to ensure curriculum  
  development reflects latest workflows
* Capture client feedback and surface recurring pain points or feature gaps to the product  
  and client account teams

**Qualifications**  
Note: this is a wish list. Please do not hesitate to apply if you only have some of these  
qualifications, especially if you come from a less traditional background. We value both current  
skills and proven potential, and will give you an opportunity to present your best foot forward  
as part of our hiring process.

* 5+ years of experience in customer-facing training, customer success, litigation, or  
  account management, preferably in legal tech or a law firm
* Deep familiarity with legal workflows, litigation, and eDiscovery – JD preferred
* Demonstrated ability to manage complex client relationships at the enterprise level,  
  including senior stakeholders at law firms or in-house legal teams
* Experience designing and delivering training programs tailored to distinct audience  
  segments
* Comfort working with learning analytics platforms and translating data into client-facing  
  narratives
* Experience with LMS platforms and client portal tools
* Strong project management skills and a track record of managing multiple accounts  
  simultaneously without dropping commitments

**Capabilities**

* Accountability: you follow through on commitments on your accounts
* Client focus: you think about what the client needs before they ask, and you design  
  programs that reflect that
* Communication: you speak clearly to internal and external stakeholders
* Judgment: you know when to escalate a client concern and when to solve it yourself
* Adaptability: you tailor your approach to the account, not the other way around

Compensation will be negotiated based on your qualifications and experience, with a salary range of $130K – $160K, with potential for a higher range for exceptional candidates. Total compensation package includes equity and benefits.

United States - Remote Pay Range

$130,000—$160,000 USD

## Apply

[Apply on Tlatechinc](<https://job-boards.greenhouse.io/tlatechinc/jobs/4309673009>)

Canonical job page: <https://jobstar.asia/job/client-training-manager-tlatechinc-c00af8c9dbed2400>
