# Commercial Solutions Engineer - East Coast

- Company: [Dash0](<https://jobstar.asia/company/dash0>)
- Location: Boston · New York
- Remote: Yes
- Team: Customer Solutions
- Employment type: Full Time
- Salary: $120K – $139K
- Posted: August 4, 2026

## Job description

### **About Dash0**

Join Dash0 and help us define the future of observability. We are OpenTelemetry-native, building a delightful, simple, and AI-centric platform that eliminates vendor lock-in and meaningless toil. Shape a product that developers love—all with transparent pricing and cost-control built in.

**The Opportunity**

As an Commercial Solutions Engineer, you will act as a trusted technical advisor to our largest customers and prospects. You'll bridge the gap between product and customer outcomes — designing, demonstrating, and validating Dash0's technical capabilities in real-world enterprise environments.

You'll partner with sales and product teams to deliver high-impact Proofs of Concept, guide observability architecture discussions, and ensure customers realize the full technical value of Dash0. This is a US-based remote role with business travel required.

This role is can be remote and can be based anywhere on the East Coast, with a preference for Boston or NYC.

*Note:* Your internal title would be a Solutions Architect. Our Solutions Engineers work across both Pre-Sales and Post-Sales!

**What You'll Do**

* Design and architect observability solutions leveraging OpenTelemetry, Kubernetes, and cloud-native technologies
* Translate complex customer requirements into scalable, performant Dash0 implementations
* Develop and execute Proofs of Concept that highlight Dash0's differentiated technical capabilities
* Deliver engaging technical demos and presentations tailored to engineering and executive audiences
* Partner with Account Executives throughout the sales cycle to position Dash0 as the technical solution of choice
* Provide architecture guidance on observability setup, telemetry data modeling, and OpenTelemetry collector design
* Create and maintain reusable demo environments, reference architectures, and POC templates
* Contribute to technical content — blog posts, conference talks, and documentation that drive community engagement

**What You Bring**

* Deep technical knowledge in Kubernetes, OpenTelemetry, observability pipelines, and distributed tracing
* Hands-on experience with instrumentation, telemetry data ingestion, and performance optimization
* Strong understanding of modern DevOps, SRE, and platform engineering practices
* Proven ability to create and execute technical demos, architectures, and POCs that prove business value
* Strong technical communication skills — you can explain complex observability concepts clearly to engineers and decision-makers alike
* Collaborative mindset — you work seamlessly across Sales, Product, and Engineering teams to drive results
* Problem-solving instinct — you thrive on diagnosing and resolving technical challenges with creativity and precision

**Nice to Have**

* Experience working in a pre-sales or Sales Engineering capacity at a B2B SaaS company
* Active contributions to OpenTelemetry or the broader observability ecosystem
* Familiarity with CRM tools like Salesforce or HubSpot
* Experience in a high-growth, venture-backed startup environment

**Why Dash0**

This is a unique opportunity to help build a generational company. Dash0 is backed by top-tier investors including Balderton Capital, Accel and Cherry Ventures and led by a founding team with decades of experience in observability. We're in the middle of a massive growth phase after our Series B — and we're just getting started.

If you're looking for a place where a great product meets great people, where momentum is real and your impact is visible from day one — this is it.

**What we offer:**

* Competitive salary & meaningful equity participation — you'll own part of what you're building
* Flexible, remote-first work environment with offices in New York, Amsterdam, and Munich
* €60/month phone & internet allowance
* Location-specific benefits
* Collaborative, fast-moving team culture with a builder mindset
* Clear path for career growth and development
* Direct access to founders and leadership

## Apply

[Apply on Dash0](<https://jobs.ashbyhq.com/dash0/74840150-e9ef-43ef-99b4-91a8adcaf296>)

Canonical job page: <https://jobstar.asia/job/commercial-solutions-engineer-east-coast-dash0-boston-5f46753bca1df22e>
