# CRM Specialist \(Retention, Klaviyo, Email\) - Company: [Polarisgrowth]() - Location: The Netherlands - Remote: Yes - Team: CRM - Employment type: Full Time - Posted: July 20, 2026 ## Job description Polaris Growth is hiring a **CRM Specialist** to join our team. You’ll work on CRM, retention and Lifecycle strategies for established & fast-growing e-commerce brands. ### **What you’ll do** * Turn customer data into clear actions and improvements * Translate strategy into execution (and vice versa) * Build and optimize flows, campaigns, and pop-ups in Klaviyo * Run A/B tests and iterate fast * Work in sprints with your team and clients ### **What we’re looking for (non-negotiable)** * 3+ years experience in email marketing / CRM / e-commerce * Strong hands-on experience with flows and campaigns * Experience with Klaviyo or similar tools * Strong communication skills (Dutch and/or English) * Analytical, proactive, and comfortable owning projects ### **Nice to have** * Experience with RFM, CLV and loyalty * Shopify / Magento / WooCommerce knowledge * Eye for identifying gaps in retention & performance * Understanding of attribution and margins ### **What you’ll get** * Competitive salary based on your experience and skill set * Mostly remote, with regular co-work days * 25 vacation days (full-time) + NS Business Card * Company laptop + full home office setup * Access to top training (Klaviyo, CRO, data & strategy) * Room to grow into the direction you want * Work at a leading Klaviyo Elite Partner agency * Team outings, drinks & events * A direct, open culture with strong team support ### **This is for you if** * You want to go beyond execution and think strategically * You enjoy solving problems and improving systems * You want to grow fast within a strong team ### **This is not for you if** * You prefer repetitive, low-impact work * You need constant guidance to move forward * You’re not interested in continuous improvement **Apply now and let’s build something meaningful together.** ## Apply [Apply on Polarisgrowth]() Canonical job page: