# customer engineer

- Company: [Turbopuffer](<https://jobstar.asia/company/turbopuffer>)
- Location: US / Canada
- Remote: Yes
- Team: GTM
- Employment type: Full Time
- Posted: August 8, 2025

## Job description

turbopuffer is looking for someone to help our customers succeed.

**what you'll do:**

* debug customer issues, optimize queries
* write examples for our docs
* live in customer slack channels, helping to solve problems
* own customer outcomes

**must have:**

* **typist** - you can write well and can explain complex ideas simply
* **linux** - you're comfortable in terminals and reading logs
* **python or javascript/typescript** - for reproducing issues and building solutions
* **human** - you build trust and keep things productive when everything's on fire
* **systematic** - you methodically work through problems until you've found the root cause

**nice to have:**

* k8s experience
* vector search or full-text search background
* experience with the major cloud platforms

**tpuf is hardcore & whimsical. we value:**

* overstep > understep
* show > tell
* complexity is earned
* showing up as part of our customer’s team
* making stuff easy to react to

## Apply

[Apply on Turbopuffer](<https://jobs.ashbyhq.com/turbopuffer/ac46e291-1a62-4a71-943b-af7dc9072d4c>)

Canonical job page: <https://jobstar.asia/job/customer-engineer-turbopuffer-us-canada-0353a1592de73ab0>
