# Customer Operations Executive - Portuguese or Spanish Speaking - Company: [Liberis]() - Location: London, United Kingdom - Team: Customer Operations - Posted: September 3, 2026 ## Job description At Liberis, our mission is to empower small and medium-sized businesses by removing finance as a friction to growth, delivering contextual, embedded financial solutions to support merchants at every stage of their business lifecycle. **Customer Operations Executive - Funding Team** Customer Operations sits at the heart of Liberis' funding process. Sitting within the Funding team, you'll own the customer's journey from the moment a deal is submitted by Sales through to funds being released - acting as the customer's main point of contact and the connective tissue between Sales, Underwriting and our funding partners. This is an excellent opportunity for a graduate or early-career professional to build experience in fintech, SME finance and funding operations within a fast-growing international business. **What you'll do** * Manage a live pipeline of 50–60 customer submissions from initial submission through to funding, tracking each case's status and next steps * Review submissions coming in from Sales, collecting the required documents from customers and checking them for accuracy and completeness before passing them to Underwriting * Act as the customer's main point of contact throughout the process, keeping them informed at every stage and answering their questions * Chase customers to get contracts signed, resolving any queries or hesitations that could delay completion * Liaise with our funding partners once a contract is signed to apply the agreed split, so the customer can be funded * Work closely with Sales, Underwriting and Partner teams to keep cases moving and flag blockers early * Share feedback from customers and partners to help improve our processes **What we're looking for** * Fluent English & one other language (Portuguese or Spanish) * Strong organisational skills and the ability to manage a high-volume, multi-stage pipeline without letting cases slip * Excellent attention to detail, particularly when reviewing documentation * Confident, proactive communicator - comfortable chasing customers and partners to keep deals on track * Interest in fintech, SME finance or financial services * Organised, adaptable and eager to learn **What happens next?** Think this sounds like the right next move for you? Or if you’re not completely confident that you fit our exact criteria, apply anyway and we can arrange a call to see if the role is fit for you. Humility is a wonderful thing, and we are interested in hearing about what you can add to Liberis!  #LI-CG1 ## Apply [Apply on Liberis]() Canonical job page: