# Field Engineer

- Company: [Pronto](<https://jobstar.asia/company/pronto>)
- Location: Riyadh, KSA
- Team: Mining - Operations
- Posted: April 23, 2026

## Job description

**Who we are**   
  
Pronto AI is a global leader in commercializing autonomous vehicle (AV) technology, deploying Autonomous Haulage Systems (AHS) that automate operations in mines, quarries, and construction sites worldwide. While much of the industry remains in R&D, we deliver real, production-ready autonomy that is already operating in the field.   
  
We are on a mission to make mining operations safer, smarter, and more efficient through cutting-edge technology, and we are building toward becoming the world’s first profitable AV technology company.

**What you’ll do**

The Field Engineer is a hands-on role responsible for installing, calibrating, maintaining, and troubleshooting Pronto’s autonomous technology on heavy equipment at a mining site in Saudi Arabia. This role will support the on-site deployment of Pronto’s autonomous systems. The position requires strong electrical and mechanical skills and comfort working in outdoor industrial environments.

**Installation & Deployment**

* Perform on-site installation of Pronto hardware and software solutions, including sensor systems, DBW kits, power integration, and vehicle interfaces.
* On-site installation of peripheral hardware such as network stations, gate systems, and office infrastructure.
* Conduct system calibrations and validation tests to ensure installations meet operational standards.
* Collaborate with Engineering and Customer teams to ensure field deployments align with specifications and best practices, as well as collaborating on R&D projects.

**Maintenance & Troubleshooting**

* Carry out scheduled maintenance tasks to ensure system health, reliability, and long-term performance.
* Monitor and log equipment conditions, identifying signs of wear, degradation, or environmental impacts
* Diagnose and repair hardware, software, and connectivity issues in the field.
* Utilize diagnostic tools and logs to identify root causes and implement fixes with minimal downtime.
* Communicate findings clearly to engineering teams for deeper analysis and continuous improvement.

**Customer Site Support**

* Serve as the face of Pronto during on-site visits, maintaining professional and responsive communication with customer personnel.
* Provide basic training to customer staff when required.
* Document all service activities, updates, and issues using internal ticketing and CRM tools.

**What we’re looking for**

* 4+ years of experience in field service, automotive electronics, mechatronics, or a similar technical support role.
* Proficiency with hand tools, diagnostic equipment, and electrical testing tools.
* Solid understanding of vehicle systems (power, CAN bus, sensors, ECUs).
* Ability to read wiring diagrams, schematics, and follow technical documentation.
* Comfortable working independently in field environments with minimal supervision.
* Excellent interpersonal and communication skills.

**Preferred Qualifications:**

* Experience with autonomous vehicle systems, machine control, robotics, or complex sensor integrations.
* Familiarity with Linux-based systems and remote diagnostics.
* OSHA 10, MSHA Part 48 or equivalent safety certification.

**Why join us**

* Work on real, production-deployed autonomy.
* Build technology that directly improves safety, efficiency, and productivity.
* Tackle complex challenges in demanding, real-world environments.
* Be part of a fast-moving team with high ownership and impact.
* See your work deployed and making a difference in the field.
* Collaborate closely with experienced engineers and industry operators.

**What else you need to know**

* On-site role at a mining operation in Saudi Arabia.
* Accommodation provided during deployments.
* Mining rotation schedule (e.g., 2 weeks on-site followed by 1 week time off).
* Field-based role in rugged mine environments.
* Compliance with site-specific safety and health requirements.

## Apply

[Apply on Pronto](<https://job-boards.greenhouse.io/pronto/jobs/8520091002>)

Canonical job page: <https://jobstar.asia/job/field-engineer-pronto-riyadh-d68d8fff9ba9e131>
