# Field Service Technician - Company: [Pronto]() - Location: Tucson, AZ - Team: Mining - Operations - Salary: $28 – $35 / hour - Posted: July 29, 2026 ## Job description **Who we are** Pronto AI is a global leader in commercializing autonomous vehicle (AV) technology, deploying Autonomous Haulage Systems (AHS) that automate operations in mines, quarries, and construction sites worldwide. While much of the industry remains in R&D, we deliver real, production-ready autonomy that is already operating in the field. We are on a mission to make mining operations safer, smarter, and more efficient through cutting-edge technology, and we are building toward becoming the world’s first profitable AV technology company. **What you’ll do** **Installation & Deployment** * Perform on-site installation of Pronto hardware and software solutions, including sensor systems, drive-by-wire (DBW) kits, power integration, and vehicle interfaces. * Install peripheral hardware such as network stations, gate systems, and office infrastructure. * Conduct system calibrations and validation tests to ensure installations meet operational standards. * Coordinate with customer teams on training and technical maintenance. * Preventive Maintenance * Carry out scheduled maintenance tasks to ensure system health, reliability, and long-term performance. * Monitor and log equipment conditions, identifying signs of wear, degradation, or environmental impact. * Troubleshooting & Repair * Diagnose and repair hardware, software, and connectivity issues in the field. **Customer Support** * Serve as the face of Pronto during on-site visits, maintaining professional and responsive communication with customer personnel. * Provide basic training to customer staff when required. * Document all service activities, updates, and issues using internal ticketing and CRM tools. **What we’re looking for** * 5+ years of experience in field service, automotive electronics, mechatronics, or a similar technical support role. * Proficiency with hand tools, diagnostic equipment, and electrical testing tools. * Solid understanding of vehicle systems (power, CAN bus, sensors, ECUs). * Comfortable working independently in field environments and with minimal supervision. * Excellent interpersonal and communication skills. * Willingness to travel up to 75% to customer sites. **Preferred** * Experience with autonomous vehicle systems, heavy equipment, machine control, robotics, or complex sensor integrations. * Associate degree, trade school, or technical college certification in a relevant field (e.g., electrical, mechanical, mechatronics, automotive technology) * Familiarity with Linux-based systems and remote diagnostics. * OSHA 10 or equivalent safety certification. **Physical Requirements** * Ability to lift up to 50 pounds. * Capable of standing, bending, and working in and around vehicles for extended periods. * Comfortable working outdoors in varying weather conditions. **Why join us** * Work on real, production-deployed autonomy. * Build technology that directly improves safety, efficiency, and productivity. * Tackle complex challenges in demanding, real-world environments. * Be part of a fast-moving team with high ownership and impact. * See your work deployed and making a difference in the field. * Collaborate closely with experienced engineers and industry operators. **What else you need to know** This is a **field-based role** supporting operations across the United States. Atoms is a company driven by invention and continuous change—we are constantly reimagining our industries, building new products, and refining how we operate. This position requires travel across the U.S. up to 75% of the time. Candidates should be comfortable with frequent travel and a highly mobile work environment. The base starting rate for this role is **$27.88 - $35.10 per hour.** Actual compensation will be determined on an individual basis and may vary depending on experience, skills, and qualifications. **Benefits Summary (USA Full-Time Exempt Employees):** * Medical, Dental, Vision, Disability, and Life Insurance * Flexible Spending Account / Health Savings Account Options * 401(k) * Equity * Sick Time, Unlimited Flexible Time Off, and Paid Holidays * Paid Parental Leave * Pre-Tax Commuter Benefit Plan Benefits are subject to change at the company's discretion. Pronto accepts applications on an ongoing basis. **Ready to join us as we serve those who serve others?** *#LI-Onsite* ## Apply [Apply on Pronto]() Canonical job page: