# Founding Account Manager

- Company: [Claimsorted](<https://jobstar.asia/company/claimsorted>)
- Location: New York · London
- Team: Sales
- Employment type: Full Time
- Salary: $100K – $180K
- Posted: July 30, 2026

## Job description

# **Founding Account Manager**

## **About Us**

ClaimSorted helps insurers outsource claims end to end – a service called Third-Party Administration (TPA), a ~$200B industry. We combine a strong in-house claims team with our AI-enabled platform to deliver up to 3× faster claims, better service, and better economics for insurers.

Backed by Y Combinator, Atomico, and Eurazeo, we’ve raised $15M+ and already manage claims for over $100M in insurance premium across 30+ MGAs, including more than five publicly traded companies. Our goal: scale to $1B and become the most valuable TPA in the market.

## **The Role**

You will own the full customer relationship: onboarding, go-live, retention, renewals, expansion, and work directly with the CEO as the customer’s internal quarterback at ClaimSorted.

* Lead onboarding and delivery: build the plan, drive the timeline, and ensure a clean go-live
* Coordinate Ops, Claims, and Product to unblock issues fast and keep clients confident
* Run the account rhythm: success plans, SLAs, escalation paths, and exec updates
* Spot risk early, de-escalate issues, and earn renewals and references
* Find and close expansion opportunities (new programs, regions, lines, volume)
* Turn what works into repeatable playbooks, templates, and routines

We love working together in the office, so this is a full-time, office-based role in either our New York City or London office. We’re a high-intensity team and often put in significant time and effort, with some people working on weekends, because we believe great outcomes come from doing the work well.

## **Qualifications**

We care more about hunger and grit than years on a CV. You might be a management consultant who’s seen insurance pain points firsthand, or a top-performing Account Manager ready for something bigger.

* Based in or willing to relocate to London or New York City
* Work authorisation in the US or UK without need of sponsorship
* Commercially minded with the ability to map value and close expansions
* Strong relationship builder who earns trust across stakeholders and stays calm under pressure
* 2+ years in Account Management, Customer Success, sales, or insurance/InsurTech(a plus)
* Knowledge of the insurance industry or TPA operations (a plus)

## **Our Values**

* **Move Fast** – Act decisively, iterate quickly, optimize for momentum.
* **Always Overdeliver** – We exceed expectations in everything we do.
* **Think Customer-First, Always** – The customer experience drives every decision.
* **Challenge the Status Quo** – We innovate relentlessly and never settle for ‘good enough.’
* **Say It How It Is** – Transparency and direct communication build trust.

## **Compensation & Benefits**

* Competitive salary beyond the industry standard
* Quarterly performance bonus: up to 15% of quarterly salary
* Equity participation: stock options as an early-stage team member
* Medical insurance
* 401(k) with 5% company match (US) or pension contributions (UK)
* Accelerated promotion track in a high-growth environment

## Apply

[Apply on Claimsorted](<https://jobs.ashbyhq.com/claimsorted/2f59c871-7c1f-424a-bddc-be7ab6e03333>)

Canonical job page: <https://jobstar.asia/job/founding-account-manager-claimsorted-new-york-70b174443ffac2eb>
