# Founding Account Manager - Company: [Clera]() - Location: New York - Remote: Yes - Team: Engineering - Employment type: Full Time - Salary: $150K – $230K - Posted: August 27, 2026 ## Job description ### About the Role This is a founding hire opportunity to build and lead the Account Management function at a fast-moving fintech infrastructure company serving global banks and financial institutions with programmable dollar accounts, payments, and stablecoin rails. Reporting to the Head of Growth, you'll own the full post-sale lifecycle — from onboarding through revenue ramp — and directly shape the commercial playbook as the company scales. ### What You'll Do * Build the Account Management function from scratch, defining processes, KPIs, and success metrics. * Lead customer onboarding and integrations post-contract, coordinating across product, operations, compliance, and engineering. * Own day-to-day customer relationships to accelerate revenue ramp, surface product feedback, and prevent churn. * Design and execute upsell strategies and coordinate new product launches with cross-functional teams. * Project-manage complex stakeholder scenarios involving C-suite executives, founders, and shareholders. * Build automation and tooling to minimize manual work and increase repeatability across onboarding and account management workflows. * Feed customer insights directly into the product roadmap to shape prioritization and enhancements. ### What We're Looking For * 2–7 years of experience as a Consultant, Chief of Staff, or Founder's Associate at a fast-paced startup. * Proven track record building or scaling a B2B Account Management, Customer Success, or Implementation function. * Experience managing post-sale onboarding and integrations across product, operations, and compliance stakeholders. * Strong project management skills with the ability to lead senior, cross-functional audiences. * Systems-first mindset with a bias toward automation, scalable processes, and CRM/CS tooling. * Background in financial products, banking, payments, or fintech infrastructure. * Experience managing C-suite and board-level relationships in a commercial context. * Comfortable making high-stakes decisions under pressure and maintaining high quality standards. * Familiarity with stablecoins, digital assets, or crypto-native clearing infrastructure is a plus. * Experience in regulated banking environments or compliance-heavy onboarding workflows is a plus. * Based in New York City or willing to relocate; comfortable traveling globally (US, Europe, APAC, LATAM). ### Compensation & Benefits Base salary **$150,000–$230,000 USD** annually. Visa sponsorship is available. ### Location On-site in **New York, NY, USA**. Regular global travel expected. ## Apply [Apply on Clera]() Canonical job page: