# Founding Business Operations - Company: [Ropes]() - Location: New York City - Team: Ops - Employment type: Full Time - Posted: June 17, 2026 ## Job description **TL;DR:** We're looking for a founding business operations hire to own our most important customer relationships and help transform how the $4T+ contingent workforce industry identifies authentic talent. **About Ropes** Ropes is building a new way for companies to hire talent, starting with anti-fraud technology and better skill-based interviews. We help staffing and recruiting firms fight fraud, identify top talent, and confidently market that talent to Fortune 500 companies and the top employers in the world. **Company highlights:** * Talent-dense, capable team: We're a team of 10 from Penn, Stanford, Waterloo, Retool, MongoDB, and top tech companies with seed-stage headcount and Series A-type metrics * Well-capitalized: $3.1M seed round led by GSV Ventures & Boxgroup with angels from OpenAI, SpaceX, Retool, and more * Traction**:** We've flown past 7 figures in revenue, with dozens of enterprise staffing customers - including the largest staffing firm in the world * Market opportunity: Our customers are the premier firms of the $600B+ staffing industry. We're working to reinvent how that market operates from the ground up **What You'll Do:** * Own the success of flagship enterprise accounts, tracking performance milestones, and building deep relationships from end users to executives * Work at the intersection of product, engineering, and GTM to ensure customer issues get the right prioritization and urgency * Build the playbooks and processes that will scale our key functions as the company grows from 6 to 30+ people **Who You Are:** * You have 2 to 5 years of experience in management consulting, investment banking, or growth/ops/customer success at an early-stage technology company * You have a technical background (CS, Math, or similar degree) and are comfortable working closely with engineering teams * You don't wait for answers - you hunt them down. When context is missing, you dig through Gong calls, Slack threads, and customer data until you find it, then synthesize it into actionable insights **Why Ropes:** * Early impact: Join at the exact inflection point. Past product-market fit and before scaling takes over * Ownership: As the first business operations hire, you'll own our most strategic customer relationships and shape how we build the function * Growth trajectory: This role evolves into leadership as we scale and add dedicated CSMs, Bizops associates, growth leads, and marketers This is an on-site role in New York City, designed for operators who want to build something from the ground up. ## Apply [Apply on Ropes]() Canonical job page: