# Guest Experience Host - Company: [Camp]() - Location: Edina, MN \(Southdale\) - Team: EDINA, MN \(SOUTHDALE\) - Salary: $20 / hour - Posted: August 25, 2026 ## Job description **What is the Role?** CALLING ALL performers, camp counselors, educators, early childhood pros, theatre enthusiasts, kid-at-heart personalities, and natural entertainers who love engaging with kids and families!  CAMP is seeking a highly energetic, charismatic, and multi-talented individual to join our team!  The **Guest Experience Host** serves as a crucial frontline representative, seamlessly blending immersive performance in the experience with driving retail sales and providing magical guest service across the entire store. ### **Core Responsibilities** #### **Immersive Performance & Guided Play** * **Deliver Performance:** Confidently learn, memorize, and deliver scripted dialogue as well as improvised material within the immersive experience space. * **Facilitate Play:** Lead guided programming and play-based experiences, including Toy Demos & Guided Play and Leading Crafts or Slime, maintaining high energy and enthusiasm while interacting with all ages. * **Host & Direct:** Serve as a Character Host (Mascot Handler) to direct and supervise guest flow, including line management for character meet-and-greets, ensuring safety and efficiency. * **Adapt & Engage:** Adapt programming to different age groups and group sizes, modeling playfulness and fun to encourage full guest immersion. #### **Retail Sales & Customer Experience** * **Drive Sales**: Achieve sales targets and KPIs by providing best-in-class selling experiences. Engage in conversations with families to introduce them to relevant products and unique items, ultimately leading to purchases. * **Magical Service:** Welcome every guest with a custom greeting and bring the CAMP brand to life by performing your own magic door entrance. * **Personal Shopping:** Customize personal shopping experiences based on family interests and what they’d like to bring home that day, checking them out at the register, and sharing information on upcoming programs. * **Build Loyalty:** Build a repeat customer base by creating a sales culture that is approachable, unique, and tailored to individual customer needs. #### **Operations, Maintenance, & Team Support** * **Setup & Breakdown:** Open and close the experience and store spaces, including daily setup, safety checks, and end-of-day breakdown. * **Store Readiness:** Assist in merchandising and replenishing the sales floor to ensure the store is fully stocked and always customer-ready. * **Back of House:** Assist with Back of House and stock room tasks to ensure organized and efficient store operations. * **Cleanliness & Safety:** Uphold safety protocols, perform ongoing cleaning, sanitizing, and resetting of play and retail areas to maintain cleanliness and tidiness. * **Team Collaboration:** Communicate customer/store needs to leadership, collaborate with team members to deliver seamless experiences, and contribute to a positive, flexible, and solution-oriented team culture. **Position Details & Requirements** **Compensation:** * $20.00/hr **Hours/Availability:** * This is a non-exempt part-time position, approximately 5 to 25 hours per week, with daily shifts typically between 4−8 hours. * Must be able to work at least one weekend day/week, ideally both. AM and PM shifts available. **Mandatory Requirements:** * Must be 18 years of age or older. * Must be local to the area. * Must be authorized to work in the United States. **Required Skills:** * Energy, enthusiasm, and a guest-first mindset. * Passion for selling and working with people. * Prior experience in retail, child-care, child development/education, or performing arts. * Patience, warmth, joy, and humor. **Physical Demands/Work Environment:** * Ability to be on your feet for up to 8 hours, continuously moving around the store. * Ability to lift and place product up to 45 pounds on shelving at various heights (may involve climbing a ladder). * Work environment includes exposure to theatrical lighting, including bright LEDs, fast-moving lights, and occasional flashing/strobe effects. **Employee Perks:** * Employee Assistance Program * 20% off merchandise * 1.5 x pay on six specific holidays ## Apply [Apply on Camp]() Canonical job page: