# Human Resources Business Partner \(HRBP\) – Care & Clinical - Company: [Vanna Health Inc]() - Location: USA - Remote: Yes - Team: People - Employment type: Full Time - Posted: August 5, 2026 ## Job description # Human Resources Business Partner (HRBP) – Care & Clinical ### **Location:** Remote (Must be OK with ET or CT working hours) ### **Department:** People ### **Reports To:** VP of People ### **FLSA Status:** Exempt ### **Travel:** 20–25% (Monthly site visits required) **About the Role** Vanna Health is seeking an experienced, high-impact Human Resources Business Partner (HRBP) to support our frontline care and clinical teams. In this role, you will serve as a strategic and operational partner to Site Managers and Operations Leadership. You will spend significant time navigating complex employee relations, driving manager development, shaping operational policy, and cultivating a culture that delivers both exceptional member care and high employee retention. **Core Responsibilities** * **General HR Support:** Serve as a primary point of contact for our frontline Care team on policy questions, benefits, and compensation, while jumping in on cross-functional People projects (eg Recruiting, Team Events) as needed. * **Onboarding Experience:** Support the care and clinical onboarding pipeline by facilitating HR training modules, managing logistics, and ensuring a seamless integration for new team members. * **Manager Coaching & Leadership Training:** Design and facilitate hands-on training for Site Managers and Senior Coaches covering core leadership, fair coaching, attendance management, and HR compliance. Guide frontline managers through performance management, objective evaluation, PIPs, and separations. * **Strategic Employee Relations & Investigations:** Lead end-to-end, impartial investigations into complex workplace issues (e.g., harassment, discrimination, performance concerns). Resolve operational and interpersonal conflicts between hourly staff, management, and clinical leaders to maintain a safe, respectful workplace. * **Retention, Engagement, & Insights:** Identify operational friction points impacting staff morale and develop tailored retention initiatives. Track employee relations trends, stay/exit interview data, and operational metrics to address the root causes of turnover. * **Policy, SOPs, & Compliance:** Draft, update, and implement operational HR policies, handbooks, and standard operating procedures (SOPs) tailored to a non-exempt, shift-based workforce. Ensure strict compliance with federal, state, and local employment laws. * **Leave & Accommodations Management:** Partner with third-party administrators and internal teams to manage complex FMLA, medical leaves, return-to-work protocols, and ADA reasonable accommodations for physical care roles. * **Change Management:** Guide leaders and frontline teams through operational shifts, restructuring, software rollouts, and schedule adjustments. **Qualifications & Competencies** * **Experience:** 5–7 years of progressive HR Generalist or HRBP experience, with at least 3+ years directly supporting an hourly/non-exempt workforce in healthcare, clinical operations, long-term care, or similar high-volume operational environments. * **Investigation & Conflict Resolution Skills:** Proven track record of conducting legally sound investigations, writing concise factual summaries, and utilizing strong emotional intelligence and de-escalation techniques in high-stress care environments. * **Communication & Facilitation:** Exceptional written and verbal communication skills with the gravitas and discretion needed to build trust across all levels—from frontline hourly staff to executive leadership. * **High Emotional Intelligence:** Demonstrated ability to exercise strong EQ, active listening, and conflict de-escalation in fast-paced, high-stress clinical environments. * **Training Expertise:** experience building training content & facilitating high-impact staff trainings * **Legal & Regulatory Expertise:** Deep working knowledge of employment law (FMLA, ADA, FLSA, EEO, NLRA) and multi-state wage-and-hour compliance for non-exempt staff. * **Composure Under Pressure:** Ability to remain calm, objective, and level-headed during high-stakes situations, operational disruptions, or sensitive employee relations issues. **Preferred Qualifications** * Experience in behavioral healthcare or psychiatric clinical settings. * Background operating within a fast-paced, high-growth startup environment. ## Apply [Apply on Vanna Health Inc]() Canonical job page: