# IT Operations Manager

- Company: [Fronterahealth](<https://jobstar.asia/company/fronterahealth>)
- Location: Denver, Colorado
- Team: IT
- Salary: $120K – $155K
- Posted: September 4, 2026

## Job description

Frontera is reimagining how children with autism and other behavioral health needs get the care they deserve. We bring together world-class clinicians, technologists, and autism specialists to build cutting-edge AI tools that help care teams work smarter and spend more time with the children and families who need them most.

Our platform is HIPAA-compliant and designed for the real-world needs of behavioral health teams - from psychologists to ABA therapists. By combining evidence-based care with powerful technology, we’re expanding access to high-quality services for families everywhere.

**Our Mission**

Frontera exists to close the care gap: every child, no matter where they live, should be able to access effective behavioral healthcare.

**Role Overview**

Frontera is hiring an **IT Operations Manager** to run day-to-day IT operations across our business and clinical teams. This is a management role, not a hands-on technical seat: you'll own an outsourced MSP relationship and junior IT staff, not the tickets and infrastructure work itself.

We need someone who can be the coordinating layer across vendors, staff, and stakeholders - communication and project management matter here as much as technical depth.

**What You'll Own**

* Manage an outsourced MSP relationship and junior IT staff, overseeing their work rather than personally fielding tickets day to day
* Support IT operations across multiple company sites, keeping standards and service consistent wherever the business operates
* Oversee infrastructure basics (hardware, software, networks) at an operational level, holding vendors and staff accountable for reliability and uptime
* Manage core enterprise applications (Google Workspace, CRM, CentralReach, etc.) and keep them running smoothly day to day
* Ensure end-user support runs smoothly through your team or vendor, stepping in on escalations rather than being first line
* Oversee laptop and device provisioning for clinic and staff use
* Lead IT operational projects — rollouts, vendor transitions, site setups — on time and within budget
* Build working relationships across business and clinical teams, communicating clearly with technical and non-technical audiences alike

**Qualifications**

* 5-8 years of IT operations experience, including managing an outsourced MSP relationship or vendor + junior staff — not just personally working the ticket queue
* Experience operating IT across more than one company site or location, with a clear approach to keeping standards consistent across them
* Track record of leading IT projects (rollouts, vendor transitions, migrations) end to end, on time and on budget
* Comfortable managing outcomes through a vendor or team rather than doing the technical work yourself

**Preferred**

* Has supported IT at a company shipping both hardware and software
* Healthcare or another regulated-industry environment
* Startup or fast-growth company experience, where you had to build process without much existing infrastructure

We have determined a salary range for this position that takes into account several factors including experience, knowledge, education, skills, and abilities. Please note that the salary information is a general guideline and the exact salary will be determined based on the individual’s qualifications and experience, with consideration given to the factors listed above. All full-time employee benefits include a stake in shared success through stock options, health benefits, 401(k) plan, and 4 weeks of PTO per year.

Annual Salary

$120,000—$155,000 USD

**Why Frontera?**

* Opportunity to be at the forefront of innovation in pediatric healthcare.
* Work on challenging and impactful projects that leverage cutting-edge technologies.
* Collaborate with a talented and passionate team in a fast-paced and dynamic environment.
* Make a real difference in the lives of children and families in rural communities.
* Competitive salary and benefits package.

**Our Denver Office & Perks**

* Dog-friendly office.
* Catered lunch from local Denver restaurants five days a week, plus occasional breakfasts and dinners.
* Robust snack program and great coffee options (including cappuccino machine and cold brew cans).
* Regular team events and low-key socials.
* Up to $150/month commuter stipend, discounted nearby parking, and a discounted Colorado Athletic Club membership.
* Thoughtfully designed space for focus, collaboration, and connection.
* Competitive health benefits, stock options, 401(k), and generous PTO.

**Join us in building the future of behavioral healthcare!**

## Apply

[Apply on Fronterahealth](<https://job-boards.greenhouse.io/fronterahealth/jobs/5231680007>)

Canonical job page: <https://jobstar.asia/job/it-operations-manager-fronterahealth-denver-d041e39039ad6167>
