# Lab Operations Specialist

- Company: [Dexmate](<https://jobstar.asia/company/dexmate>)
- Location: Fremont Office
- Team: Operations
- Employment type: Full Time
- Posted: August 30, 2026

## Job description

## The role

You'll build and run the physical operations layer of the company: how material comes in, how it gets tracked, how it reaches the engineer who needs it, and how finished robots get out the door and to a customer in one piece. Today that means inventing the system. Later it means running and scaling it.

This is a hands-on job. You'll be on the floor, in the lab, and on the loading dock.

## What you'll do

**Inventory and materials**

* Design and run our inventory system end to end — part numbering, bin and location scheme, receiving, put-away, cycle counts
* Own inventory accuracy across labs, warehouses, and set the accuracy targets we hold ourselves to
* Kit parts for robot builds and get them to the right bench at the right time
* Manage consumables and reorder points: fasteners, cabling, adhesives, PPE, ESD supplies
* Track tools and lab equipment, including calibration schedules and preventative maintenance

**Lab operations**

* Set and enforce lab organization standards — labeled storage, bench discipline, 5S, clean-as-you-go
* Own ESD compliance and lab safety practices
* Handle battery and hazmat storage in line with our lithium-ion safety requirements
* Support lab buildouts: new benches, test stations, equipment installs

**Customer shipping**

* Own outbound robot shipments end to end, domestic and international
* Design and source crating and packaging — shock mounting, tip and impact indicators, reusable vs. one-way
* Manage freight forwarders and carriers; quote and book LTL, FTL, and air freight; select Incoterms
* Prepare export documentation: commercial invoices, packing lists, HS classification, certificates of origin
* Maintain serial-number-level tracking and as-shipped configuration records for every unit
* Handle cargo insurance and damage claims
* Coordinate inbound and outbound with our Seoul office

## What we're looking for

* 3+ years in hardware lab operations, materials management, or logistics at a hardware, robotics, or capital equipment company
* Direct experience with inbound and outbound logistics, including international shipments
* You've built or meaningfully improved an inventory system, not just operated one someone else designed
* Comfortable around engineering hardware — you can read a BOM, understand why a part revision matters, and handle prototypes without damaging them
* High bar for organization and accuracy, and willing to hold other people to it
* Able to lift 50 lbs and be on your feet for much of the day

## Strong pluses

* Current hazmat / dangerous goods certification for lithium batteries (49 CFR ground, IATA DGR air). If you don't have it, we'll certify you — but someone here needs it before our first unit ships.
* Experience shipping capital equipment internationally: semiconductor tooling, medical imaging, industrial automation, or similar
* Export compliance background — ECCN classification, restricted party screening, license determination
* Forklift certification
* Experience at a company that scaled from prototype builds to customer shipments

## Apply

[Apply on Dexmate](<https://jobs.ashbyhq.com/dexmate/282c792d-815a-4e2e-96ab-b034df2034a6>)

Canonical job page: <https://jobstar.asia/job/lab-operations-specialist-dexmate-fremont-office-f505755fb475fe72>
