# Manager, Engineering II

- Company: [Toshibaglobalcommercesolutions](<https://jobstar.asia/company/toshibaglobalcommercesolutions>)
- Location: Guadalajara Office
- Team: 414231 - PS Dev & Test
- Posted: September 8, 2026

## Job description

Toshiba Global Commerce Solutions is seeking a Software Engineering Manager to lead teams building the next chapter of ELERA: AI-native development tooling, an agentic platform layer, and a FAANG-aligned operating model where engineering owns delivery end to end. The level of this role, from first-line manager through senior manager scope, is matched to the candidate's demonstrated experience, team size, and product complexity. Strong tech leads moving into management for the first-time seasoned managers leading large groups are both encouraged to apply.  
  
Our software runs at tens of thousands of retail stores worldwide. If you have used self-checkout at a major warehouse club, paid at a Fortune 500 big-box retailer, or shopped at a global grocery chain or apparel brand, you havelikely usedour software products. It is the retail commerce platform we build at TGCS, powering point of sale, mobile, self-service, and back-of-store operations for many of the world's largest retailers.  
  
**As a Software Engineering Manager you will:**  
  
Own delivery, quality, and team health for one or more product:

* **Delivery and execution**.Engineering execution, the milestone plan, sprint tracking, technical risk, and quality. You are accountable and responsible.

* **The team**.Hiring, performance, compensation, career development, andthe hardconversations. Youtake actionearly.

* **Technical fluency**.You stay close enough to the code to be useful in design reviews, debug a production issue, and challenge a tradeoff. You partner with Principal Engineers on standards.

* **Product reality.**You know the architecture, the backlog, your customers, and how the product performs in the market.

* **Production support.**Youown customer escalations affecting your scope and meet SLAs.

**Required Qualifications and Experience:**

* 5-10+ years in software development, including 3-10 years in leadership or manager role.

* Bachelor's degree in computer science, Engineering, or equivalent.

* A strong software engineering background witha track recordof shipping production systems at scale. You can hold your own in a deep technical conversation with senior engineers and Principal-level architects.

* Demonstrated leadership of software engineers, formally as a manager or as a tech lead, staff engineer, or senior IC who has owned end-to-end delivery for a team's scope. You have hired, developed, performance-managed, and whenneededexited engineers.

* Working knowledge of modern Agile delivery, the SDLC, and CI/CD practices in a continuous-deployment environment.

* Comfort moving between the architectural level and the debugger, and between an executive review and a sprint standup,inthe same day.

* A track recordof leading through ambiguity, owning a missed commitment without deflection, and recovering from a production incident.
* Excellent written and verbal communication. You write tight status updates, run focused meetings, and present executive-ready tradeoffs.

**Highly Preferred:**

* Experience with AI-assisted development workflows: coding agents, AI-driven test generation, RAG-based developer tooling, or agentic CI/CD.

* Retail, payments, POS, or other transaction-critical systems experience.

* Familiarity with our stack: Java/Spring Boot, Node.js/TypeScript, Docker, Kubernetes on Azure AKS, GitLab CI/CD, Jenkins, MongoDB.

* Experience leading distributed or multi-site teams.

**How We Work**  
  
Three principles drive how we run engineering. They are also the best preview of what working here will feel like.

* **Engineering owns delivery.** The vertical chain (VP, Senior Director, Director, EM, Engineers) owns outcomes. There is no PMO running our schedules. Accountability follows control.
* **Horizontal teams scale us, not own us.** You will ownend-to-enddelivery. Technical Program Managers, Quality, DevOps, and Principal Engineers coordinate, automate, architect, and unblock. They support delivery; they do not own it.
* **AI removes overhead, not accountability.** We invest heavily in agentic tooling for status, risk detection, test generation, and reporting. The goal is to reduce the coordination tax on engineers and managers.

**We offer:**

* Hired directly by Toshiba and 100% under payroll.
* Benefits of the law (IMSS, INFONAVIT)
* Life insurance, major medical expenses with dental and visual coverage. (For the employee and direct family members).
* Minor medical expenses insurance.
* Savings fund for employees, capped at the limit of the law.
* Grocery coupons.
* Pension plan.
* 30 christmas bonus days.
* 12 days of vacation plus 6 floating days.

## Apply

[Apply on Toshibaglobalcommercesolutions](<https://job-boards.greenhouse.io/toshibaglobalcommercesolutions/jobs/5226513007>)

Canonical job page: <https://jobstar.asia/job/manager-engineering-ii-toshibaglobalcommercesolutions-guadalajara-office-628a8f7d46f5fce6>
