# Payroll and Benefits Manager - Company: [Avoca]() - Location: New York HQ - Team: People - Employment type: Contract - Salary: $75 – $90 / hour - Posted: July 10, 2026 ## Job description # **About Avoca** Avoca is transforming how home service companies engage with their customers. Our AI-powered conversational agents handle every high-value inbound call, from booking jobs, qualifying leads, and driving higher revenue, all at a speed and consistency unmatched by human call centers. We're a Series B startup backed by Kleiner Perkins, Meritech Capital, General Catalyst, and other top-tier investors, with $125M raised and a $1B valuation. We grew 10x in 2025 and have scaled to 130+ employees in under two years across our NYC headquarters and Santa Barbara office. In a $1T+ market where 85% of missed calls go to competitors, we're building the category-defining platform for AI-driven customer engagement, serving the largest brands in home services. With high-energy, in-office teams in both locations, every hire here has an immediate and visible impact. # **About the Role** As Avoca scales to 300+ employees and contractors globally, we need a dedicated owner for payroll, benefits, equity, and compliance. This role will ensure the fundamentals are flawless — accurate payroll, smooth benefits administration, clean equity tracking, and compliant filings across jurisdictions — while building scalable processes and controls for continued growth. This is a new role reporting to the People Operations Lead. # **What You’ll Do** * Own end-to-end payroll for U.S. and international employees and contractors * Manage employee compensation changes, including new hires, terminations, compensation adjustments, and off-cycle payments across currencies and time zones * Administer Carta equity workflows, including grants, vesting, exercises, terminations, and employee equity questions * Own multi-state and international compliance, including tax registrations, statutory filings, worker classification, wage and hour requirements, and equity-related regulatory requirements * Own benefits administration, including enrollments, qualifying life events, vendor coordination, employee questions, and compliance-related benefits processes * Monitor regulatory changes as Avoca expands into new states and countries, proactively identifying risks before they become issues * Reconcile payroll and equity with Finance monthly across all entities, and lead year-end compliance activities including W-2s, 1099s, and international equivalents * Serve as the primary point of contact for questions related to payroll, equity, and compliance * Build scalable processes and controls that can support 2-3x growth in headcount and geographic footprint # **What You’ll Bring** * 5+ years of experience owning payroll, equity administration, and related compliance, ideally at a startup scaling across multiple states and countries * Direct experience managing payroll and worker-classification compliance across multiple U.S. states and at least one international market * Hands-on experience with Rippling and Carta, or comparable payroll, HRIS, and equity administration systems * Strong process-building instincts — you’ve created controls, workflows, and documentation from the ground up, not just operated within existing systems * Advanced Excel skills and a detail-oriented control mindset for reconciliations, audits, reporting, and payroll accuracy * Clear, calm, and empathetic communication style when supporting employees through sensitive payroll, equity, or compliance questions * Bonus: CPP certification, global payroll experience, or deeper exposure to international equity and compliance requirements # **Who You Are** * You’re meticulous, fast-moving, and trusted with sensitive details * You’re customer-obsessed and treat employees’ payroll, equity, and compliance questions with urgency, clarity, and care * You build order out of ambiguity by creating clear, repeatable processes * You’re proactive about risk and comfortable escalating issues early * You’re energized by working in person with a high-ownership team; this role is expected to be in office 5 days/week **Compensation:** The expected hourly rate for this role is **$75.00 - $90.00** with final compensation based on experience, skills, and qualifications determined during the interview process. # **Why Avoca** At Avoca, you’ll be part of a team that’s building a category-defining company at the center of a massive market opportunity. We’re a fast-moving, collaborative team with a culture designed for builders who thrive on speed, iteration, and impact. *Avoca provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.* ## Apply [Apply on Avoca]() Canonical job page: