# Product Analyst Senior / Lead \[X-Sell\]

- Company: [Platacard](<https://jobstar.asia/company/platacard>)
- Location: Worldwide
- Team: HQ
- Posted: May 18, 2026

## Job description

We are building the next generation of our **X-Sell** system and are looking for a **Product Analytics Senior/Lead** to own the analytical and decision-making foundation behind how we engage customers across products.

You will shape how we prioritise offers, orchestrate customer communication, and design the business logic behind cross-sell decisions, ensuring customers receive the right offer, at the right time, through the right channel. This is a high-impact opportunity to define an end-to-end recommendation ecosystem from the ground up, partnering closely with Product, ML, and Engineering teams to turn ideas into scalable production systems.

### What you’ll do:

* Own end-to-end analytics for the X-Sell system, driving decisions across customer engagement, offer prioritisation, and recommendation logic
* Design the analytical framework for cross-sell and next-best-offer strategies across our entire customer base
* Build prioritisation logic for customer offers and communication, ensuring a smart and scalable approach
* Partner closely with Product, ML, and Engineering teams to define business requirements for recommendation models and identify the most valuable use cases for ML applications
* Translate business goals into analytical and model requirements: define what should be optimised, which signals and features matter, and how success should be measured
* Drive experimentation culture through A/B testing, customer insights, and incremental optimisation of recommendation mechanics
* Generate insights on customer behaviour and communication effectiveness to improve engagement and conversion across products
* Help define where and how recommendation models should be implemented in production, aligning multiple stakeholders around priorities and execution
* Establish scalable processes and decision-making frameworks for cross-sell initiatives in a fast-growing environment

### What makes you a great fit:

* Experience with X-cell or similar products
* A mathematical or technical degree from a top-tier university (MSU, MIPT, HSE, MSTU, MEPhI, NSE, etc.)
* Expert knowledge of mathematical statistics, probability theory, and systematic thinking
* Advanced SQL and Python
* Hands-on experience with Tableau, Superset, or similar BI tools to translate data into actionable insights
* Ability to understand business objectives and transfer them into technical analytical tasks
* Experience in building processes and scaling them in fast-paced environments
* English proficiency (B1+) for effective collaboration within our international community

### Our ways of working:

* **Innovative Spirit:** a team from the best technical universities
* **Honest Feedback:** valuing open, transparent communication
* **Supportive Team:** a strong, collaborative community
* **Celebrating Achievements:** recognizing our wins together
* **High-Tech Environment:** a team full of smart and revolutionary people who dare to challenge the status quo of incumbent finances

### Our benefits:

* **Relocation support to Mexico** with full visa & permit support to the employee and family
* **Flexible work** from our office
* **Healthcare** **Coverage**
* **Education Budget:** Language lessons, professional training and certifications
* **Wellness Budget:** Mental health and fitness activity reimbursements
* **Vacation policy:** 20 working days of annual leave and paid sick leave

## Apply

[Apply on Platacard](<https://plata.careers/vacancy/details?id=5141431008&gh_jid=5141431008>)

Canonical job page: <https://jobstar.asia/job/product-analyst-senior-lead-x-sell-platacard-worldwide-506a7d9a89c8db98>
