# Retail Industry Principle - Company: [Singu]() - Location: UK · Germany · Cracow or Warsaw - Remote: Yes - Team: CEE - Employment type: Full Time - Posted: August 27, 2026 ## Job description **About SINGU** At **SINGU**, we’re redefining how the world’s most ambitious real estate companies run their operations. Our mission is to become **Europe’s leading platform** for managing warehouse, logistics, retail, and multi-site commercial real estate portfolios — empowering our Clients to protect revenue, boost efficiency, and unlock new value across every aspect of their business. **Our unified CAFM platform** already powers the daily operations of **over 250 million m² of real estate worldwide**, supporting more than **500,000 professionals.** Following our union with the UK’s **Micad** and Germany’s **net-haus,** we now help manage **100,000+ buildings** across **35+ countries** — and we’re just getting started. Backed by a leading growth equity investor, we’re scaling rapidly and partnering with global leaders such as **Prologis, ECE, CTP, Hillwood,** **Logicor, GLP, and Unibail-Rodamco-Westfield.** As we continue to grow through strategic acquisitions and bold innovation, we stay true to our core values: **adaptability, collaboration, and client focus.** If you’re ready to help build Europe’s leading platform for property operations — and make a tangible impact on how the real estate industry works — **join SINGU and be part of this transformation.** ## **The Opportunity** SINGU provides **property and facilities management technology** for organisations operating **complex, multi-site estates**. Retail is a **strategically important market** for the business, spanning **shopping centres, retail parks, high-street portfolios, supermarkets, hospitality** and other distributed consumer environments. We are seeking an **experienced retail property, facilities or operations leader** to become SINGU's **senior market authority for retail** and help build a **differentiated, commercially successful position** in the sector. The Retail Market Principal will combine **deep industry expertise, executive credibility and market leadership** with **clear commercial accountability**. The role will help SINGU determine where it has the **strongest right to win**, create **access to senior decision-makers**, **originate strategic opportunities**, accelerate priority deals and strengthen SINGU's relevance across the retail property and facilities ecosystem. This is **not a conventional sales, pre-sales, product marketing or communications role**. It is a **senior, market-facing position** for someone who understands retail property and operations at **practitioner level** and can translate that experience, credibility and network into **measurable commercial impact**. Success will be measured not simply through market visibility or activity, but through SINGU's ability to create **qualified pipeline**, **win strategic customers**, **expand existing relationships** and establish a **repeatable position within priority retail segments**. ## **What Success Looks Like** Within the **first 12 months**, you will have established a clear and credible **retail go-to-market strategy**, identifying the segments and use cases where SINGU can **win disproportionately** and building meaningful **executive relationships across priority retail accounts**. You will have originated and influenced significant **qualified pipeline**, contributed demonstrably to both **new-logo and expansion revenue**, and developed **repeatable retail propositions** supported by **clear customer evidence**. You will also have strengthened SINGU's **network of retail customers and advocates**, while materially increasing our **credibility, relevance and market position** within the retail property and facilities sector. ## **What You Will Own** ***Retail Market Strategy:*** * Define where SINGU has the **strongest right to win** across retail. * Shape our **retail go-to-market strategy**, priority segments, use cases and **target accounts**. * Maintain a **strong point of view** on the operational, regulatory and technology issues shaping retail estates. * Translate **market insight** into clear **commercial and product priorities**. ***Executive Access and Market Development:*** * Build **trusted relationships with senior leaders** across retail property, facilities, operations, asset management and transformation. * Use your **network and industry credibility** to create **access to strategic prospects** and **originate new opportunities**. * Represent SINGU in **executive forums**, customer meetings, roundtables and selected **industry events**. * Build relationships across the **wider retail ecosystem**, including advisers, **FM providers, managing agents** and partners. ***Strategic Accounts and Commercial Impact:*** * Work with **Sales and Customer Success** on a focused portfolio of **priority retail accounts**. * Help uncover strategic priorities, strengthen **business cases** and improve **executive engagement**. * Support selected opportunities where your involvement can materially increase SINGU's **probability of winning**. * Identify **expansion opportunities** across customers, countries, sites, modules and use cases. * Contribute directly to **qualified pipeline and revenue growth**, **without replacing the accountable salesperson**. ***Customer and Market Insight:*** * Build a strong **community of retail customers, advocates and industry influencers**. * Bring **structured market insight** into Product, Product Marketing and Commercial Strategy. * Identify **repeatable customer needs**, emerging opportunities and gaps in SINGU's proposition. * Help ensure SINGU invests in **problems that customers are willing to pay to solve**. ***Commercial Accountability:*** This is **not a conventional quota-carrying role**, but it has **clear commercial accountability**. Performance will be measured against: * **qualified pipeline** originated and materially influenced; * **revenue contribution** from strategic retail opportunities; * **progression and penetration** of priority accounts; * **executive relationships created** within target organisations; * development of **repeatable retail propositions and use cases**; * **customer advocacy and market influence**. Specific commercial targets will be **agreed annually**. ## **What We're Looking For:** * **Significant senior experience** in retail property, facilities management, estates, operations or asset management. * **First-hand understanding of complex, multi-site retail estates**. * Strong **credibility** and an **established network with senior retail stakeholders**. * Evidence of **turning industry relationships and insight into commercial opportunities** or strategic outcomes. * Strong **commercial judgement** and the ability to connect operational challenges to **financial value, risk and business outcomes**. * **Executive presence**, strong communication skills and the confidence to **challenge senior stakeholders constructively**. * The ability to identify what is **genuinely scalable and commercially valuable**, rather than simply interesting. * Experience in software or technology is **helpful but not essential**; **deep retail credibility and commercial instinct** matter more. * **Business-fluent English**; Polish and/or German language is an advantage ## **Package and Progression:** * **Competitive base salary**, calibrated to experience and location. * **Performance-related bonus** linked to strategic-account engagement, market influence and measurable commercial contribution. * **Direct sponsorship from the CRO** and access to SINGU's **executive leadership**. * Support from **Sales, Marketing, Product Marketing, Product and Pre-Sales**. * The opportunity to **shape SINGU's retail market position across Europe**. * Progression into **broader market leadership**, strategic growth or industry-led go-to-market responsibility. If this role sounds like a good fit, we’d love to hear from you. Apply and help us build technology that supports critical operations every day. ## Apply [Apply on Singu]() Canonical job page: