# Sales Operations Associate \(m/w/d\)

- Company: [Ceilix](<https://jobstar.asia/company/ceilix>)
- Location: Euskirchen · Cologne
- Remote: Yes
- Team: Sales & Biz Dev
- Employment type: Full Time
- Posted: June 15, 2026

## Job description

**Why Now**

CeiliX is 12+ people, €800k+ in pre-orders, and just won a trade-fair award. We build ceiling-based mobile robots for warehouse logistics — first of their kind, with systems live in the EU and US. Inbound is exploding, and our Head of BD needs a second pair of hands so deals don't sit waiting.

**The Role**

You're the first response to almost every customer who finds CeiliX. Emails to sales@ and info@ land with you. Layout requests for proposals land with you. Trade show logistics land with you. You triage, you respond, you coordinate — and you free our Head of BD up to actually close deals.

This is a junior role with a real path. By month three, you'll start representing CeiliX at smaller events and leading easier customer conversations yourself.

**What You'll Do**

* Triage every inbound to sales@ and info@, using existing playbooks plus AI assists to draft fast, accurate first responses

* Turn customer requests into clean proposals and layouts using our streamlined internal tool (in active development)

* Run the admin behind trade shows and smaller events — booking, transport, scheduling, follow-up — and travel to a few of them yourself

* Set up and maintain light Pipedrive automations so nothing slips through the cracks

* After ramp-up: handle initial customer pitches and easier sales conversations directly

**What We're Looking For**

**Detail obsession**

* You're the person who notices the typo no one else did

* You don't let an inbound sit unanswered overnight

**Customer instincts**

* You can read a vague customer request and figure out what they actually need

* Calm, professional, and clear in a customer email or short call

**AI as a default tool**

* You already use Claude, ChatGPT, or similar daily for real work — not just curiosity

* Comfortable wiring up a simple CRM automation or AI workflow when you spot the same task happening twice

**Must Have**

* German C1+ and English C1+ (most customers are German; the team operates in English)

* Currently in or recently completing a Bachelor's, **or** equivalent evidence you get things done (side projects, internships, leadership, a real portfolio)

* Daily use of LLM tools, with at least one example of a workflow you've built or improved with them

**Nice to Have**

* Pipedrive, HubSpot, or any CRM hands-on

* Event coordination, trade show, or hospitality experience

* Hardware, robotics, or industrial B2B exposure

* French or Spanish

**Why Us**

* **Real ownership from day one** — you'll own a function, not assist on one

* **Built-in growth path** — start in ops, move into customer-facing sales as you ramp

* **Real AI mandate** — we want you to automate yourself out of the routine work, not protect it

**Setup**

Mostly remote. A few days per month at our office in Euskirchen (Cologne–Bonn area). Trade show travel across Germany. Full-time. Compensation discussed in the first conversation.

## Apply

[Apply on Ceilix](<https://jobs.ashbyhq.com/ceilix/bc0c1b78-ae87-4cc6-a22e-209dca348960>)

Canonical job page: <https://jobstar.asia/job/sales-operations-associate-m-w-d-ceilix-euskirchen-74ba2aceac4fc9f4>
