# Senior Product Operations Manager – LLM Automation - Company: [Capital]() - Location: Sofia City, Bulgaria - Team: Operations - Employment type: Hybrid - Posted: September 4, 2026 ## Job description Capital.com is a global fintech company with over 1,000,000 clients worldwide. Our platform offers CFD trading across 5,000+ markets, powered by proprietary AI technology that helps traders make better decisions. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team. As part of our continued investment in AI-driven customer operations, we are seeking a **Senior Product Operations Manager – LLM Automation** to own product strategy and execution for AI agents that handle client contact across our FCA (UK), CySEC (Cyprus), ASIC (Australia), SCB (Bahamas), and SCA (UAE) entities. This is a senior, high-visibility role that sits at the intersection of product management, AI systems thinking, and regulated compliance — reporting directly to the Head of Operations and shaping how AI agents serve 1,000,000+ clients without compromising Consumer Duty or AI governance obligations. ## Apply [Apply on Capital]() Canonical job page: