# Senior Software Engineer \(Product\) - Company: [Avoca]() - Location: New York HQ - Team: Engineering - Employment type: Full Time - Salary: $170K – $250K - Posted: November 17, 2025 ## Job description # **About Avoca** Avoca is transforming how home service companies engage with their customers. Our AI-powered conversational agents handle every high-value inbound call, from booking jobs, qualifying leads, and driving higher revenue, all at a speed and consistency unmatched by human call centers. We're a Series B startup backed by Kleiner Perkins, Meritech Capital, General Catalyst, and other top-tier investors, with $125M raised and a $1B valuation. We grew 10x in 2025 and have scaled to 130+ employees in under two years across our NYC headquarters and Santa Barbara office. In a $1T+ market where 85% of missed calls go to competitors, we're building the category-defining platform for AI-driven customer engagement, serving the largest brands in home services. With high-energy, in-office teams in both locations, every hire here has an immediate and visible impact. # # **About the Role** We’re looking for a **Senior Product Engineer** who thrives at the intersection of engineering and product thinking. You’ll own features end-to-end—design, build, launch, and iterate—while obsessing over the customer experience and measurable outcomes. Your work will directly shape how thousands of customers interact with our AI-powered customer service platform. ## **What You’ll Do** * Own feature development from backend services to AI-powered user experiences. * Turn customer feedback into product improvements through rapid iteration and experimentation. * Collaborate closely with Product, Customer Success, and GTM teams to align engineering decisions with business outcomes. * Hold a high bar for code quality testing, monitoring, and reliability are second nature. * Prioritize ruthlessly and navigate changing requirements with autonomy. ## **What You'll Bring** * 4+ years of full-stack engineering experience (we also welcome exceptional new grads with meaningful projects or internships). * Strong familiarity with AI, LLMs, or AI-assisted systems or a willingness to learn fast. * Outcome-driven mindset: you measure success in impact, not just shipped features. * Comfortable collaborating across engineering, product, and customer-facing teams. * Low ego, high energy, resilient in a fast-paced environment. * Bonus: prior startup, hacker, or founder experience. * Eagerness to work in person with us in NYC full time. ## **Benefits** * Comprehensive medical, dental, and vision insurance * Company-sponsored 401(k) through Vestwell * Flexible PTO plus U.S. federal holidays * Daily in-office lunch through Parkday * Dinner covered when working late * Commuter benefits * Standing desks and workspace accommodations available on request * All core tools and software provided # **Why Avoca** At Avoca, you’ll be part of a team that’s building a category-defining company at the center of a massive market opportunity. We’re a fast-moving, collaborative team with a culture designed for builders who thrive on speed, iteration, and impact. *Avoca provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.* ## Apply [Apply on Avoca]() Canonical job page: