# SEO Customer Success

- Company: [Growthx ai](<https://jobstar.asia/company/GrowthX%20AI>)
- Location: Remote - South America
- Remote: Yes
- Team: GTM
- Employment type: Full Time
- Posted: March 9, 2026

## Job description

# About GrowthX AI

At GrowthX, we’re building the modern growth engine for marketing teams. Since launching in 2024, we've grown from concept to eight-figure annual revenue. To date, we've raised a $12M Series A led by Madrona Venture Group and we partner with 60+ companies ranging from high-growth startups to industry leaders like Lovable, Webflow, Ramp, Superhuman, Strapi, Abnormal Security, and Augment Code.

We’ve built something different: an operating system that unifies powerful AI workflows with forward-deployed experts to transform content into compounding organic growth. We’re building the growth infrastructure marketing teams wish they’d always had — the system that reliably turns context into strategy, strategy into execution, and execution into measurable growth.

## **About the Role**

We’re hiring an **SEO Customer Success** to own the most critical phase of the customer lifecycle: **turning new customers into confident, long-term partners who see real growth and choose to expand with us.**

This role is **customer-facing, outcome-driven, and consultative**. You are accountable for onboarding customers, leading early strategy and execution, and converting successful pilots or initial engagements into full-time contracts.

You are not just managing delivery — **you are owning momentum**.

You’ll work hands-on with customers to define growth strategies rooted in SEO, content, and AI visibility, translate those strategies into execution with our editors and specialists, and ensure customers clearly understand *what’s working, why it’s working, and what to do next.*

## **What You’ll Do**

* Own customer onboarding through early delivery and conversion to long-term contracts.
* Lead customer strategy across SEO, content, and AI visibility with a clear focus on outcomes.
* Run weekly or bi-weekly customer meetings and manage all day-to-day communication.
* Translate performance metrics (traffic, rankings, AI visibility, conversions) into clear business impact.
* Partner with editors and specialists to ensure high-quality, on-time execution.
* Remove blockers quickly and step in directly when execution needs hands-on leadership.
* Identify renewal and expansion opportunities and advance those conversations in partnership with Account Directors.
* Share learnings and patterns back with the team to improve playbooks and delivery at scale.
* Operate effectively in a **fast-paced, high-ambiguity environment** where priorities evolve and speed matters.

## **Who You Are**

* Deeply accountable for customer outcomes and momentum.
* Consultative, confident, and credible with senior marketing leaders.
* Hands-on — able to do the work, not just manage it.
* Commercially minded and comfortable advancing conversion conversations.
* Highly organized, responsive, and proactive.
* Comfortable working autonomously in a distributed team, with strong judgment about when to escalate or collaborate.
* Curious and experienced with AI tools, automation, and modern content systems.
* Energized by fast-moving environments and building while doing.

## **What We’re Looking For**

* 4–7 years of experience in customer success, engagement management, account strategy, consulting, or agency delivery.
* Strong background in SEO, content strategy, and performance-driven marketing.
* Proven experience owning customer relationships and driving renewals or expansions.
* Experience working with growth-stage or enterprise marketing teams.
* Ability to manage multiple accounts and priorities without sacrificing quality.

**Perks:**

**🌍 Fully Remote Work**

* Work from anywhere—your productivity, your space!
* We help set up your work environment to enable your best work.
* Minimal meetings and async communication for deep focus

**🏖 Ample Time Off**

* Enablement for you to recognize your countries holidays
* We encourage you to take the time you need to recharge!

**📚 Professional Growth**

* We’re an AI forward culture and work environment - Learn all things AI!
* Access to training, workshops & mentorship programs
* Support for external conferences & industry events

🤝 **Collaborative Culture**

* Open communication & feedback-driven environment.
* Clear, concise communication is key to our success.

**Work Visa:** Applicants must have legal authorization to work in the country of residence. We are not able to provide employment visa sponsorship at this time.

#LI-Remote

## Apply

[Apply on Growthx ai](<https://jobs.ashbyhq.com/GrowthX%20AI/07290e8c-f194-47c3-8290-0562de6fcdf1>)

Canonical job page: <https://jobstar.asia/job/seo-customer-success-growthx-ai-cf7efd3a02a77258>
