# Service Advisor - Company: [Murgadoautomotive]() - Location: Highland Park, IL - Team: Service - Employment type: Full-time - Salary: $60K – $150K - Posted: September 10, 2026 ## Job description **Acura Service Advisor** Acura of Highland Park | Highland Park, IL Acura of Highland Park, part of the Murgado Automotive Group, is hiring an experienced, customer-focused Service Advisor to join our busy service department. This is a great opportunity for someone who enjoys helping customers, coordinating vehicle repairs, and working in a fast-paced dealership environment. **What You’ll Do** * Greet service customers promptly and professionally. * Listen to customer concerns and accurately document vehicle service needs. * Schedule service appointments and explain recommended maintenance or repairs. * Provide clear estimates and communicate pricing with transparency. * Coordinate with technicians to help ensure timely, quality service completion. * Keep customers updated on repair status, timelines, and any additional service needs. * Resolve customer questions or concerns with professionalism, empathy, and urgency. * Follow up after service visits to support customer satisfaction and loyalty. * Maintain accurate service records and customer notes in dealership systems. **What We’re Looking For** * Previous experience as an automotive Service Advisor or in a customer-facing service role preferred. * Strong communication skills with the ability to build trust and rapport with customers. * Basic understanding of automotive service, maintenance, and repair terminology. * Excellent organization, follow-through, and attention to detail. * Ability to multitask and stay composed in a fast-paced dealership environment. * Comfort using computer systems and service department software. * Commitment to delivering an excellent customer experience. * Flexibility to work evenings or weekends as business needs require. **Why Join Us** * Competitive compensation with performance-based incentive opportunities. * Comprehensive benefits package, including health insurance, retirement plans, and paid time off. * Ongoing training and development to help you grow your automotive career. * Supportive, team-oriented environment within the Murgado Automotive Group. * Opportunities for career growth and advancement. **Apply Today** If you are passionate about customer service and want to build your career with a respected Acura dealership, we encourage you to apply. Submit your resume today to be considered for the Acura Service Advisor position at Acura of Highland Park. ## Apply [Apply on Murgadoautomotive]() Canonical job page: