# Service Desk/System Administrator

- Company: [Playson](<https://jobstar.asia/company/playson>)
- Location: Ukraine
- Remote: Yes
- Team: General
- Employment type: Full Time
- Posted: August 7, 2026

## Job description

**About the Role**  
We are expanding the internal IT function and hiring Service Desk/Support System Administrators. The role focuses on employee IT support, access management, and internal infrastructure operations.  
  
**Key Responsibilities**

* Provide **IT support to employees** (remote and on-site)
* Manage **user accounts, permissions, and system access**
* Handle **onboarding and offboarding** from the IT side
* Prepare and configure **employee workstations**
* Manage **IT equipment procurement, delivery, and inventory**
* Troubleshoot **hardware, software, and system issues**
* Maintain **IT documentation and asset records**
* Support internal tools (**Google Workspace, Atlassian, GitHub**)
* Assist with **cloud access management** (AWS / GCP / Azure basics)
* Participate in **IT infrastructure and security improvements**

**Requirements**

* 3+ years in **IT support / Service Desk / system administration**
* Experience with **access management, onboarding, equipment provisioning**
* Experience supporting **macOS and Windows**
* Understanding of **network basics** (DNS, DHCP, VPN, TCP/IP)
* Experience with **ticketing systems**
* Basic understanding of **cloud platforms** (AWS / Azure / GCP)
* Basic understanding of **GitHub access management**
* Experience maintaining **documentation**
* **Ukrainian required**, basic **English**

**Nice to have**

* Experience with **MDM solutions**
* Experience with **VPN or LDAP**
* Administration experience in **Atlassian, GitHub, AWS**
* Interest or experience in **security topics** (Zero Trust, access control, endpoint security)

**What We Offer**

* Competitive Salary
* Quarterly Bonuses
* Unlimited Paid Time Off
* Unlimited Paid Sick Leave
* Remote & Flexible Working
* Private Medical Insurance
* Financial Support for Life Events
* Professional Development Budget
* International Exposure
* Regular Company Events

*\*Benefits may vary depending on location and contractual agreement*

**Recruiting Process**

* HR Interview
* Technical Interview
* Final Interview

*By submitting your application, you acknowledge that your personal data will be processed in accordance with our* [*Privacy Policy*](https://playson.com/privacy)*.*

## Apply

[Apply on Playson](<https://jobs.ashbyhq.com/playson/57e83ad2-eaff-4944-86c9-27d4448d5b96>)

Canonical job page: <https://jobstar.asia/job/service-desk-system-administrator-playson-ukraine-4016b6698a4faf0b>