# Solutions Engineer

- Company: [Element451](<https://jobstar.asia/company/element451>)
- Location: Remote, United States
- Remote: Yes
- Team: Sales
- Employment type: Full Time
- Posted: September 10, 2026

## Job description

## About the role

Element451 is looking for a Solutions Engineer who thrives at the intersection of technology, storytelling, and creativity. This role is ideal for someone who loves to build, test, and perform - someone who can turn a complex AI platform into a story that connects emotionally and intellectually with higher-ed leaders. You will design and deliver demos and proof-of-concepts that show how Element451's AI agents, automations, and personalization tools change the student experience, working closely with Sales, Product, and Customer Success.

### What you will do

* Build and deliver personalized, story-driven demos aligned to each prospect's goals and institutional challenges
* Partner with Account Executives to shape demo strategy that highlights value, differentiation, and real-world outcomes
* Translate complex technical capability into clear narratives for non-technical stakeholders
* Serve as the face of Element451 in presentations, bringing energy and creativity to every engagement
* Scope, configure, and deliver hands-on, time-boxed POCs, including building and training AI agents, prompt workflows, and knowledge bases
* Define and track POC success metrics such as conversion rate, cycle time, and engagement
* Ensure data security, FERPA compliance, and accessibility standards throughout every engagement
* Create reusable demo assets and act as an internal champion for AI fluency

### Must haves

* 4 years in solutions engineering, pre-sales, or technical consulting (SaaS required, higher-ed tech preferred)
* Proven track record delivering demos or POCs that drive engagement and conversion
* Strong personality and people skills - this role is about connecting with people first, not technical depth for its own sake
* Advanced, hands-on fluency with AI tools, including Claude and Claude Cowork
* Solid understanding of CRM systems, APIs, data integration, and no-code/low-code tools
* Exceptional communication and presentation skills, able to simplify complexity and inspire confidence

### Nice to haves

* Background in higher education, admissions, enrollment, or marketing
* Experience with platforms like HubSpot, Slate, or Salesforce
* Familiarity with automation and AI engagement platforms (ChatGPT, Zapier, Dialogflow)
* Direct experience at a competitor (Slate, Ellucian, EAB, Anthology, Salesforce Education Cloud)

### Why Element451

We are the leading AI Workforce Platform built specifically for higher education, helping colleges and universities build stronger relationships with prospective and current students. This is a remote-first role with a home office allowance, 20 days PTO, 10 company holidays, a 4% 401(k) match, and competitive medical, dental, and vision coverage.

## Apply

[Apply on Element451](<https://jobs.ashbyhq.com/element451/52a0f6c0-c06d-4bc6-bb83-be5193fca7f4>)

Canonical job page: <https://jobstar.asia/job/solutions-engineer-element451-154602d9bc0cfe29>
