# Stardex \(YC S21\) - Support Engineer

- Company: [Silver](<https://jobstar.asia/company/silver>)
- Location: Spain
- Remote: Yes
- Team: Engineering
- Employment type: Full Time
- Salary: $50K – $60K
- Posted: July 24, 2026

## Job description

## [Stardex](https://www.stardex.com)

Stardex is an AI-native ATS and CRM built specifically for executive search firms. We're backed by Y Combinator. Our customers are boutique and mid-market retained search firms running their whole business on us, and we need someone who keeps them unblocked day to day.

We're a team of five. You'd work Europe hours, partner closely with our support lead, and report into the founders.

**What you'll actually do**

* Pick up customer questions and bug reports from Slack, go into their account, figure out what's going on, and get it resolved
* Most of this is diagnosing and fixing. A customer says "this isn't working," you find out why and either push a fix or loop in the right person
* Reach for AI tools (Claude Code, Cursor, etc.) by default to move fast. This is core to how we work, not a nice-to-have
* Work alongside our support lead, who owns the customer relationship. You bring the technical depth they don't have.
* Over time, if you're spotting product ideas and shipping, this can grow into a product engineering role. Not the priority on day one, but the path is real

**Who you are**

* ~2 years of experience. You don't need to be senior, but you can debug, figure things out, and work independently without a lot of hand-holding
* You over-communicate. This matters more than anything else in this role. You ask when you're stuck, you follow up, and you keep founders and teammates in the loop. A lot of your work won't come pre-defined, and you're comfortable in that gray area
* Solid React experience. You'll be in the frontend pushing fixes, so this one's a hard requirement
* Comfortable with TypeScript and reading/writing SQL to debug issues (we run Postgres, but being technically sharp matters more than the exact stack)

**Why Stardex**

* Small team, real ownership, and you'll learn a ton about AI, SaaS, and how the recruiting industry actually works
* You work directly with the founders
* We'll give you whatever you need to be productive
* Opportunity to grow into a product engineer to add net new features, or own more backend infra.

**Selection Process**

* Silver Recruiter Screening
* Client Resume Review
* Client Screening Interview
* Client Technical Interview
* Client Cultural Fit Interview

## Apply

[Apply on Silver](<https://jobs.ashbyhq.com/silver/f5826c1c-c839-452a-bb28-c87dfd8d3d25>)

Canonical job page: <https://jobstar.asia/job/stardex-yc-s21-support-engineer-silver-spain-6ee4bebf05a8c590>
