# Team Leader - Technical Claims - Company: [Claimsorted]() - Location: UK \(Remote\) - Team: Claims - Employment type: Full Time - Posted: August 5, 2026 ## Job description **Job Title:** Technical Claims Team Lead **Type:** Full-Time **Location:** Remote **What we are looking for** We are looking for an experienced Team Leader to join our talented Claims Department. This person will lead a team of expert Technical Claims Handlers, covering Complaints, Fraud, Quality Assurance, Recoveries and Payment Controls. **Responsibilities** * Line management of a team of Technical Claims Handler, including all HR and Performance management * Drive top performance and KPI achievement in your team * Claims workflow allocation and capacity planning to achieve high productivity and quality results * Quality Assurance checks and coaching to improve quality of technical claims team output * Maintain detailed and robust oversight of the technical claims portfolio, including the escalation of any risks **Skills and Experience required** * A minimum of 5 years experience in an Insurance Claims Leadership Role managing +8 Direct Reports * A minimum of 5 years experience in at least one of: Complaints / Fraud / Quality Assurance * Previous experience leading in a start-up high-growth company * Deep expertise claims handling and insurance best practices * Ability to use data to drive understanding and decision making * Experience coaching colleagues to achieve improved quality and productivity * Ability to inspire and achieve top performance from your team * Highly organised and able to self-prioritise workload for the benefit of business and customer * A team player, always willing to support colleagues to achieve the right results ## Apply [Apply on Claimsorted]() Canonical job page: