# Validation Support Representative

- Company: [Payjoy](<https://jobstar.asia/company/payjoy>)
- Location: Johannesburg
- Team: Global Clerk Support
- Employment type: Full-Time
- Posted: September 3, 2026

## Job description

About PayJoy
 
PayJoy, a Public Benefit Corporation, is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success.  Our patented technology for secured credit provides an on-ramp for new customers to enter the credit system.  Through PayJoy’s point-of-sale financing and card offerings, customers gain access to a modern quality of life.  PayJoy’s credit also allows our customers to seize opportunities as micro-entrepreneurs, and acts as insurance for tough times. Through our cutting-edge machine learning, data science, and anti-fraud AI, we have served over 18 million customers as of 2025 while achieving solid profitability for sustainable growth.
 
This role
A successful candidate for the role of Fraud Prevention Representative should possess strong communication skills, enabling effective collaboration with his team and different teams across multiple countries. They must have a deep understanding of customer service/fraud prevention principles and the ability to analyze diverse fraud vectors and ensure to adapt to market-specific needs. The candidate should also demonstrate cultural sensitivity, problem-solving abilities, and the capability to receive and act on constructive feedback to drive continuous improvement and maintain high customer satisfaction levels.

## Apply

[Apply on Payjoy](<https://jobs.lever.co/payjoy/d98e1c88-5238-4b0c-ad57-a848a7137dd4>)

Canonical job page: <https://jobstar.asia/job/validation-support-representative-payjoy-johannesburg-7fbce592df8b5090>
