# Vendor Partnerships Coordinator \(Home Services\) - Company: [Casa]() - Location: US, Remote - Remote: Yes - Team: Operations - Employment type: Full Time - Posted: June 15, 2026 ## Job description ## **About Casa** We believe owning a home should feel as special as the moments that take place within them. If our mission inspires you, we'd love to hear from you. ## About the Role This is a hands-on role focused on building and maintaining Casa's vendor network. You'll spend much of your time identifying, recruiting, onboarding, and supporting service providers across a wide range of home service categories. You'll work closely with our Concierge and Operations teams to ensure we have reliable, high-quality vendor coverage wherever our members need support. This is not a traditional vendor management role overseeing a large established network. We're looking for someone excited to help build the systems, processes, and relationships that will allow Casa to scale. ## What You'll Do ### Vendor Sourcing & Recruitment * Source and recruit vendors across home service categories including plumbing, electrical, HVAC, appliance repair, landscaping, handyman services, cleaning, and more * Build vendor pipelines in existing and future markets * Conduct outreach via phone, email, referrals, and local research * Identify coverage gaps and proactively recruit providers to fill them * Support vendor acquisition efforts ahead of market launches ### Vendor Onboarding * Own the vendor onboarding process from first conversation through activation * Collect and verify required documentation including insurance, licenses, W9s, and agreements * Ensure vendors understand Casa's expectations and operating procedures * Improve onboarding efficiency and reduce activation time ### Vendor Quality & Performance * Monitor vendor responsiveness, reliability, and service quality * Gather feedback from Concierge teams and members * Help develop vendor scorecards and performance tracking * Identify top-performing vendors and opportunities for improvement * Maintain accurate vendor records and profiles ### Process Improvement * Build repeatable workflows for sourcing, onboarding, and vendor management * Create documentation and SOPs * Maintain vendor databases and operational systems * Partner with Operations leadership to improve scalability and efficiency ## What We're Looking For * Experience in recruiting, vendor management, property management, marketplace operations, or a related field * Strong organizational skills and attention to detail * Comfortable making outbound calls and building relationships * Excellent written and verbal communication skills * Highly proactive and resourceful * Ability to manage multiple priorities in a fast-paced startup environment * Excited to build processes rather than simply follow them ## Nice to Have * Experience working with contractors, vendors, or service providers * Experience in home services, property management, hospitality, or local marketplaces * Experience launching new markets or building operational processes * Familiarity with CRM or vendor management systems ## Apply [Apply on Casa]() Canonical job page: