Entry-Level HVAC Technician

Start Your HVAC Career. Build Your Skills. Grow With Ultimate.

At Ultimate Heating, Air & Plumbing, we've spent over 20 years building a reputation for excellence in the Boise Valley—and we're continuing to grow.

We're looking for an Entry-Level HVAC Technician who is ready to turn their work ethic into a long-term career.

You don't need years of experience, but you do need to be outgoing, confident, coachable, process-driven, and hungry to succeed.

We're looking for someone who communicates well, enjoys working with homeowners, follows a proven process, takes feedback, and is motivated to improve every day. If you have the work ethic, personality, and drive to build a successful HVAC career, we'll provide the training, tools, and opportunity to help you get there.

What You'll Get

Compensation & Benefits:

• Pay: $18.00 – $25.00 per hour (training pay)
• Overtime opportunities based on business needs
• Performance-based earning opportunities as your skills progress
• Medical (Company Paid), dental, and vision insurance
• 401(k) with company match
• Paid Time Off & Holidays

Starting pay within the posted range is based on HVAC education, certifications, previous hands-on experience, mechanical aptitude, technical knowledge, and other job-related qualifications.

Tools & Support:

• Company vehicle as applicable to position and training level
• Company phone and iPad
• Company-provided uniforms
• Fully stocked support and resources
• Support from HVAC leadership, dispatch, warehouse, and experienced technicians

Growth & Development:

• In-house training school
• Hands-on technical training
• Ongoing HVAC diagnostic and troubleshooting development
• Customer service and communication training
• Opportunities to learn directly from experienced HVAC technicians
• Clear path toward becoming a fully qualified HVAC Service Technician
• Leadership and career advancement opportunities

Team & Culture:

• Strong team environment focused on development, performance, and accountability
• Company events, bonuses, and perks (Boise Hawks tickets, team outings)
• Year-round work and career stability
• Opportunity to build a long-term skilled-trades career

The Role (What You'll Learn & Own)

This is more than an entry-level job—you'll begin developing the technical, diagnostic, and customer service skills required to become a successful residential HVAC Service Technician.

You will:

• Perform residential HVAC maintenance and tune-ups
• Assist with HVAC diagnostics and repairs
• Learn how to properly troubleshoot heating and cooling systems
• Inspect equipment for safety, performance, and potential concerns
• Develop your understanding of electrical and mechanical HVAC components
• Learn how to communicate system findings and recommendations professionally
• Maintain accurate job notes, photos, and documentation
• Deliver a professional customer experience

Key Responsibilities

HVAC Maintenance & Technical Development:

• Perform routine maintenance on residential heating and cooling equipment
• Inspect HVAC systems and components for proper operation
• Clean and maintain equipment according to company procedures
• Check filters, electrical connections, capacitors, motors, thermostats, drains, and other system components
• Assist with diagnosing heating and cooling system issues
• Learn proper HVAC troubleshooting and diagnostic procedures
• Use meters, gauges, hand tools, and testing equipment appropriately
• Develop the ability to read wiring diagrams and equipment specifications
• Identify potential system concerns and communicate findings to experienced technicians or leadership
• Follow manufacturer specifications and company service standards

Customer Experience:

• Communicate professionally with homeowners
• Explain maintenance performed and basic system findings within your level of training
• Treat customers' homes and property with care and respect
• Maintain clean and professional work areas
• Develop strong customer communication and service skills
• Deliver a 5-star customer experience from arrival through job completion

Training & Development:

• Participate actively in company technical training
• Apply coaching and feedback from trainers, managers, and experienced technicians
• Continue developing HVAC diagnostic and troubleshooting skills
• Build knowledge of residential heating and cooling equipment
• Develop electrical troubleshooting skills
• Learn company processes, procedures, and service standards
• Demonstrate consistent improvement in technical knowledge and field performance
• Take ownership of your professional development and advancement

Performance & Accountability:

• Arrive prepared, on time, and ready to work
• Complete assigned maintenance and training responsibilities
• Maintain accurate job notes, photos, and documentation
• Communicate job progress and concerns with dispatch and HVAC leadership
• Take care of company-issued tools, equipment, vehicles, phones, and iPads
• Demonstrate reliability, professionalism, and accountability
• Apply training consistently in the field

Standards & Safety:

• Follow company safety procedures and PPE requirements
• Follow applicable HVAC codes and manufacturer requirements
• Safely operate hand tools, power tools, ladders, and HVAC testing equipment
• Maintain clean and organized work areas
• Follow proper procedures when working around electrical, gas, heating, and cooling equipment
• Immediately communicate safety concerns to leadership

Team Collaboration:

• Communicate effectively with HVAC leadership, dispatch, warehouse, and other team members
• Work alongside experienced technicians and trainers
• Ask questions and seek guidance when needed
• Accept coaching and constructive feedback
• Assist other team members as needed
• Support team goals and contribute to a positive, accountable work environment

What We're Looking For

• 21+ years old with a valid driver's license and insurable record
• Ability to submit a background check and pre-employment drug screen (including marijuana)
• HVAC trade school or technical training: Preferred
• Previous HVAC, mechanical, construction, maintenance, or skilled-trades experience: Preferred, not required
• Basic understanding of residential HVAC systems
• Strong mechanical aptitude and willingness to learn
• Basic understanding of electrical concepts: Preferred
• Ability to use basic hand and power tools
• Strong problem-solving skills
• Coachable and able to apply feedback
• Reliable, punctual, and accountable
• Strong communication and customer service skills
• Professional appearance and attitude
• Ability to work independently as skills develop
• Ability to work in attics, crawl spaces, and outdoor environments
• Ability to work in varying temperatures and weather conditions
• Ability to safely climb ladders and perform the physical requirements of residential HVAC work

Important:

• This is an entry-level development position—we do not expect you to know everything on day one
• You will be expected to actively participate in training and apply what you learn
• You must have the mechanical aptitude and foundational knowledge necessary to continue developing your HVAC skills
• Trade school graduates and candidates beginning their HVAC careers are encouraged to apply
• You will be expected to become increasingly independent as your technical abilities develop
• Advancement is based on technical development, reliability, customer service, safety, performance, and accountability
• This position is intended to provide a path toward becoming a fully qualified HVAC Service Technician

Experience:

• HVAC: Entry Level / 0–2 years
• Residential HVAC experience: Preferred
• Trade school or technical HVAC training: Preferred
• Customer service experience: Preferred

License/Certification:

• Valid Driver's License: Required
• EPA Certification: Preferred
• EPA Universal Certification: Strongly Preferred
• HVAC trade school certificate/diploma: Preferred

Ultimate Heating, Air & Plumbing is an Equal Opportunity Employer.