Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research. At Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service. POSITION SUMMARY The Vice President of Donation Development and Family Services (VPDDFS) is responsible for the management, oversight, performance, fiscal management, strategic planning, staffing, and regulatory compliance of the Donation Development and Family Services departments. These departments include partner and hospital relationship management and development, donor approach and authorization, and donor family aftercare services. The VPDDFS will engage leadership, front-line staff, and others around a well-articulated strategy to increase DNWest’s donation development efforts, which ultimately leads to top-quartile authorization and conversion rates of potential donors. In collaboration with the Chief Operating Officer (COO) and DNWest clinical leadership, the VPDDFS will create and sustain hospital and partner relations strategies, Family Services team operational effectiveness, and oversight of DNWest’s Donor Aftercare operations by leading continuous process improvement and accountability. This position is responsible for developing and formulating short and long-term strategies and overarching programs designed to improve DNWest’s competitive position with external stakeholders. As a part of the Executive Leadership Team, the VPDDFS participates in organizational strategic planning and budgeting processes ESSENTIAL JOB DUTIES AND RESPONSIBILITIES The essential functions and qualifications listed are typical examples of work performed by positions in this job classification and general required qualifications. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, responsibilities and qualifications. Employees may perform other duties as assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.